1837 Items found
Published: Wednesday 25 June 2014
Published

The audit objective was to assess the Department of Defence’s progress in delivering Multi-Role Helicopters (MRH90 aircraft) to the ADF through AIR 9000 Phases 2, 4 and 6, within approved cost, schedule and performance parameters.

Entity
Department of Defence; Defence Materiel Organisation
Contact

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Published: Thursday 20 March 2025
Published

Audit Lessons — Management of Corporate Credit Cards is intended for officials working in financial management or governance roles with responsibility for the management of corporate credit cards.

Contact

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Published: Thursday 31 May 2012
Published

The objective of the audit was to examine the effectiveness of CSP’s feedback management system. CSP’s performance was assessed against the following criteria:

  • CSP has appropriate channels to collect customer feedback;
  • CSP effectively manages and resolves complaints; and
  • CSP accurately reports on customer feedback, and analyses the information to improve aspects of child support administration.
Entity
Department of Human Services
Published: Thursday 29 June 2000
Published

The objective of the audit was to examine program management in the Training and Youth Division of the Department of Education, Training and Youth Affairs. In broad terms, the audit focused on the management frameworks at both Divisional and program level. Three of the Division's programs were selected for more detailed review as follows:

  • Workplace English Language and Literacy;
  • Literacy and Numeracy; and
  • Support for New Apprentices.
Entity
Department of Education, Training and Youth Affairs
Published: Monday 17 June 2013
Published

The audit objective was to assess the administrative effectiveness of the Department of Education, Employment and Workplace Relations(DEEWR), Department of Human Services (DHS) partnership arrangement in supporting the delivery of employment programs.

Entity
Department of Education, Employment and Workplace Relations; Department of Human Services
Contact

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Published: Wednesday 11 June 2008
Published

The objective of this audit was to assess the Tax Office's implementation of the nine recommendations of Audit Report No.19 2004–05 Taxpayers' Charter, having regard to any changed circumstances affecting the implementation of the recommendations. This involved an examination of the Tax Office's:

  • systems and processes used to develop, maintain and update the Charter;
  • strategic commitment to implementing the principles of the Charter;
  • integration of Charter principles with its business processes;
  • systems for resolving disputes according to Charter principles; and
  • monitoring and reporting of its performance against commitments in the Charter.
Entity
Australian Taxation Office
Published: Monday 23 December 2024
Published

An Audit Committee Chairs Forum was held on Friday 6 December 2024. The text on this page is the communique from the forum.

Contact

For any enquiries, please contact External.Relations@anao.gov.au

Published: Wednesday 30 May 2012
Published

The objective of the audit was to assess the implementation and effectiveness of the enhanced grants administration requirements relating to the development and approval of new grant guidelines and revision of existing grant guidelines.

Entity
Department of Finance and Deregulation
Published: Sunday 28 September 1997
Published

The objective of the audit was to examine the effectiveness of the management and control of program evaluation in the Australian Public Service. The ANAO made an assessment against criteria which were designed to test whether agencies were undertaking evaluations in a way which would enhance their overall effectiveness. The main issues examined were:

  • approaches to evaluation planning;
  • the conduct of individual evaluations;
  • the quality of evaluation reports; and
  • the impact of evaluations.
Entity
Across Agency
Published: Tuesday 21 December 2010
Published

The objective of the audit was to assess the administrative effectiveness of FaHCSIA's and IBA's management of the HOIL program. In particular, the audit examined the administrative design of the program, its implementation and progress in achieving the expected results.

Entity
Department of Families, Housing, Community Services & Indigenous Affairs; Indigenous Business Australia
Published: Tuesday 16 December 2014
Published

The objective of the audit was to assess the effectiveness of the Australian Customs and Border Protection Service's management of the Cape Class patrol boat program.

Entity
Australian Customs and Border Protection Service
Contact

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Published: Tuesday 29 October 2024
Published

This edition is targeted at those responsible for implementing internal policies and controls on the receipt of gifts, benefits and hospitality in Australian Government entities. The aim of Audit Lessons is to communicate lessons from our audit work and to make it easier for people working within the Australian public sector to apply those lessons.

Contact

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Published: Tuesday 5 February 2013
Published

The objective of the audit was to assess the effectiveness of the Australian Fisheries Management Authority’s administration of its Domestic Fishing Compliance Program.

Entity
Australian Fisheries Management Authority
Published: Thursday 20 June 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Health and Ageing’s administration of the GP Super Clinics program to support improved community access to integrated GP and primary health care services.

Entity
Department of Health and Ageing
Contact

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Published: Wednesday 5 February 2014
Published

The objective of the audit was to assess the effectiveness of the Bureau of Meteorology’s implementation of the Improving Water Information Program.

Entity
Bureau of Meteorology
Contact

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Published: Thursday 7 June 2012
Published

The objective of the audit was to assess the effectiveness of the design and management of the National Solar Schools Program (NSSP), including demonstrated progress towards achieving the program's objectives.

Entity
NO-DEPTS-LISTED
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Friday 23 May 2003
Published

The objective of the audit was to determine whether the controls and measures employed by FaCS and Centrelink to deliver Parenting Payment Single (PPS) payments were effective and efficient. To achieve this, the audit focused on four key areas. These were:

  • the quality of performance measures used by FaCS and Centrelink;
  • the effectiveness of FaCS' methodology for estimating the levels of risk of incorrect payment to PPS customers and the impact of these incorrect payments on the integrity of program outlays;
  • the correctness of Centrelink's processing of reassessments; and
  • the improvements to preventive controls such as training, guidance material, and the Quality On-Line system.
Entity
Department of Family and Community Services; Centrelink
Published: Thursday 30 January 2014
Published

The objective of the audit was to assess the effectiveness of the Department of the Environment’s administration of the Strengthening Basin Communities Program.

Entity
Department of the Environment
Published: Monday 24 May 1999
Published

The Pharmaceutical Industry Investment Program (PIIP) is a scheme that was introduced to compensate the pharmaceutical industry, in part, for the impact of the Government exercising its monopsony power under the Pharmaceutical Benefits Scheme. The ANAO undertook an audit of the probity of the methodology and procedures applied by the Department in assessment of applicants for PIIP funding. The objectives of the audit were to assist the Department, at its request, in the timely identification of deficiencies in assessing responses from applicants and options for addressing any such deficiencies.

Entity
Department of Industry, Science and Resources
Published: Friday 24 March 2023
Published

The ANAO provided an article to the March 2023 edition of the PASAI newsletter on the development of a methodology for auditing ethics. The article was titled SAI Australia develops methodology for auditing ethics.

Contact

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Published: Thursday 8 August 2013
Published

The objective of the audit was to assess the effectiveness of the design and implementation of the Liveable Cities Program, including the assessment and approval of applications.

Entity
Department of Infrastructure and Transport
Contact

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Published: Tuesday 15 February 2011
Published

The objective of the audit was to assess if DBCDE had effectively managed the ABG program, and the extent to which the program was achieving its stated objectives. The audit examined DBCDE's activities supporting the planning, implementation, monitoring and performance reporting for the ABG program from its commencement in April 2007 to June 2010.

Entity
Department of Broadband, Communications and the Digital Economy
Responded: Tuesday 30 April 2019
Response provided

The Auditor-General responded on 30 April 2019 to correspondence from Ms Cathy McGowan AO, MP dated 8 April 2019, requesting that the Auditor-General conduct an investigation to examine the politicisation of taxpayer funded grant announcements (Community Sport Infrastructure grants program). 

Contact

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Published: Thursday 30 August 2012
Published

To assess the effectiveness of the Department of Broadband, Communications and the Digital Economy’s (DBCDE’s) administration of the Regional Backbone Blackspots Program (RBBP), involving the establishment and ongoing management of the program.

Entity
Department of Broadband and Communications and the Digital Economy
Published: Wednesday 24 October 2012
Published

The objective of the audit was to assess the effectiveness of FaHCSIA‘s performance of its lead agency role in coordinating whole-of-government commitments to closing the gap in Indigenous disadvantage.

Entity
Department of Families, Housing, Community Services and Indigenous Affairs
Published: Wednesday 29 June 2005
Published

The objective of the audit was to assess the effectiveness of Health's administration of the National Respite for Carers Program.

Entity
Department of Health and Ageing
Published: Thursday 26 November 2009
Published

The objective of this audit is to assess whether AusAID's management of the expanding aid program supports delivery of effective aid. The audit focuses on progress of AusAID's internal reforms to achieve this objective.

Entity
AusAID
Published: Thursday 17 April 2014
Published

The objective of the audit was to assess the effectiveness of the design and conduct of the funding round for the Building Better Regional Cities Program.

Entity
Department of Social Services; Department of the Environment
Contact

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Published: Tuesday 19 June 2012
Published

The objective of the audit was to assess the effectiveness of the Department of Health and Ageing's support for improved access to integrated GP and primary healthcare services through its administration of the Primary Care Infrastructure Grants (PCIG) program.

Entity
Department of Health and Ageing