1093 Items found
Published: Friday 8 June 2012
Published

The objective of the audit was to assess the effectiveness of the ATO's management of its interpretative assistance activities for SMSFs.

Entity
Australian Taxation Office
Published: Wednesday 14 August 2013
Published

The objective of the audit was to assess the effectiveness of the administration, by DoHA and the Commonwealth partners, of the 2008 and 2011 Heads of Agreement for the management, operation and funding of the Mersey Community Hospital (The Commonwealth partners for this audit were the Tasmanian Government Department of Health and Human Services and the Tasmanian Health Organisation – North West).

Entity
Department of Health and Ageing; Department of Health and Human Services, Tasmania; Tasmanian Health Organisation, North West
Contact

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Published: Thursday 5 May 2016
Published

The audit objective was to assess the effectiveness of the Australian Federal Police's management of its use of force regime.

Entity
Australian Federal Police (AFP)
Contact

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Published: Wednesday 19 October 2005
Published

The audit assessed whether FaCS effectively undertakes its coordination, monitoring and other roles according to the CSTDA. The audit examined all disability services provided for under the CSTDA, except for disability employment services. The ANAO met relevant officers from FaCS' national office and State and Territory offices, and with 22 stakeholder organisations including: advocacy groups; peak national and State bodies representing the interests of disability service providers and people with disabilities; members of national and State Disability Advisory Bodies funded by FaCS; State and Territory governments; relevant Australian Government agencies; In particular, the Department of Health and Ageing and the Australian Institute of Health and Welfare. and local government bodies. Fieldwork for the audit was primarily undertaken during the period September 2004 to February 2005.

Entity
Department of Family and Community Services
Published: Thursday 2 June 2005
Published

The objective of this audit was to assess the administration and implementation of the drought assistance measures. The audit focussed on EC, including prima facie EC, and key aspects of the additional drought assistance measures.

Entity
Department of Agriculture, Fisheries and Forestry; Centrelink; The Department of the Prime Minister and Cabinet
Published: Tuesday 24 June 2014
Published

The audit objective was to assess selected agencies’ compliance with the four mandatory ICT security strategies and related controls in the Australian Government Information Security Manual.

Entity
Across Agencies
Contact

David Gray, Executive Director - Phone (02) 6203 7377

Published: Thursday 5 May 2016
Published

The audit objective was to assess the effectiveness of the administration of the Higher Education Loan Program (HELP) debts and repayments.

Entity
Australian Taxation Office (ATO); Department of Education and Training
Contact

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Published: Thursday 20 September 2012
Published

The objective of the audit was to assess the appropriateness of the use and reporting of confidentiality provisions in Australian Government contracts for 2011.

Entity
Across Agencies
Published: Tuesday 19 December 2017
Published

The objective of the audit was to assess whether the contractual arrangements that have been put in place for the delivery of the Moorebank Intermodal Terminal (MIT) will provide value for money and achieve the Australian Government’s policy objectives for the project.

Entity
Moorebank Intermodal Company Limited; Department of Infrastructure and Regional Development; Department of Finance
Contact

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Published: Wednesday 15 April 2015
Published

The audit objective was to assess the effectiveness of the Department of Immigration and Border Protection in delivering high quality interpreting services to its clients.

Entity
Department of Immigration and Border Protection; Department of Social Services
Contact

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Published: Monday 31 March 2025
Published

The objective of the audit was to assess the effectiveness of the Department of Finance’s and selected entities’ implementation of the Australian Government’s campaign advertising framework.

Entity
Department of Finance; Australian Electoral Commission; Attorney‐General’s Department; Department of Health and Aged Care
Contact

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Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Monday 17 June 2013
Published

The audit objective was to assess the administrative effectiveness of the Department of Education, Employment and Workplace Relations(DEEWR), Department of Human Services (DHS) partnership arrangement in supporting the delivery of employment programs.

Entity
Department of Education, Employment and Workplace Relations; Department of Human Services
Contact

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Published: Tuesday 17 April 2007
Published

The objective of the audit was to assess the effectiveness of DEWR's administration of the JSKA in ensuring its optimal usage in achieving job seeker outcomes. The ANAO examined the following aspects of the JSKA: guidance provided to Job Network Members on its operation; identification and assessment of contract risks; management of contract risks and Job Network Member performance; claims and payments; encouraging economy; and performance information.

Entity
NO-DEPTS-LISTED
Published: Thursday 25 June 2009
Published

The objective of the audit was to examine if AFMA is effectively undertaking its regulatory compliance responsibilities in respect of domestic fishing in Commonwealth fisheries. Particular emphasis was
given to:

  • the licensing of fishers and related transaction processing;
  • the management of fishing quota by concession holders and AFMA; AFMA's domestic compliance monitoring and
  • enforcement activities; and the governance arrangement for domestic fishing compliance.
Entity
Australian Fisheries Management Authority
Published: Thursday 3 November 2011
Published

The audit objective was to assess the effectiveness of DEEWR‘s administration of the initial phases of the NP ECE. The high-level criteria used to make this assessment were the appropriateness of DEEWR‘s:

  • establishment of a sound foundation for implementation, including implementation plans, monitoring arrangements and an Indigenous strategy for universal access; and
  • ongoing monitoring and support activities, including assessing progress reports, making payments, maintaining relationships, improving data quality and public reporting.
Entity
Department of Education, Employment and Workplace Relations
Published: Wednesday 23 May 2007
Published

The audit objective was to assess the effectiveness of DoHA's management of CACPs in fulfilling the legislated objectives of the program.

Entity
NO-DEPTS-LISTED
Published: Thursday 29 August 2002
Published

The ANAO reviewed arrangements for the development of the department's fraud policy, fraud risk assessment and fraud control plan within the core functional areas of the department that are responsible for these activities. The audit also examined the operational procedures and guidelines that were in place to implement the departments' fraud policy. The objective of the audit was to assess whether DVA has implemented appropriate fraud control arrangements in line with the Fraud Control Policy of the Commonwealth and whether these arrangements operate effectively in practice.

Entity
Department of Veterans' Affairs
Published: Thursday 19 June 2014
Published

The audit objective was to assess the effectiveness of DHS’ implementation of initiatives to support the delivery of services to Indigenous Australians.

Entity
Department of Human Services
Contact

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Published: Tuesday 20 April 2010
Published

The objective of this audit was to assess the coordination of Australian, State and Territory Government climate change programs and the integrity of measuring and reporting of Australia's greenhouse gas emissions and abatement. Particular emphasis was given to the:

  • coordination of Australian Government and State/Territory climate change programs;
  • integrity of the national inventory to measure Australia's greenhouse gas emissions; and
  • integrity of measuring and reporting government abatement measures.
Entity
Department of Climate Change and Energy Efficiency; Department of Innovation, Industry, Science and Research
Published: Monday 7 December 1998
Published

Consistent with the ANAO's practices, and in response to a request from AusAID, a follow-up audit was conducted in the period May to November 1998 to assess the extent of implementation of the recommendations of a 1996 audit into the Management of Funding to Non-Government Organisations (NGOs)and whether the implementation of recommendations has effectively improved the management of funding to NGOs. The ANAO examined AusAID's key funding accountability documentation, tested the revised accountability arrangements and consulted a number of key stakeholders, including NGO representatives.

Entity
Australian Agency for International Development (AusAID)
Published: Thursday 8 December 2011
Published

The objective of the audit was to assess the effectiveness of the ATO’s compliance management approach in the SME market.

Entity
Australian Taxation Office
Published: Friday 5 November 2004
Published

The objectives of the audit were to determine whether: citizenship services were planned based on a risk assessment, especially in relation to fraud; and were monitored and reported on appropriately; decision-making was accurate, consistent and in line with relevent laws and policies and was supported by appropriate training and quality assurance (QA) mechanisms; client and outsourced services were managed effectively; and promotion strategies were effective and have been evaluated appropriately.

Entity
Department of Immigration and Multicultural Affairs
Published: Monday 8 March 1999
Published

The purpose of the audit was to assess whether management of parliamentary workflow by the agencies reviewed was efficient and effective and to identify elements of good practice. In assessing agency effectiveness and efficiency, the audit focussed on issues of client service such as timeliness, quality and cost. It considered also the governance framework and accountability arrangements relevant to parliamentary workflow, as well as more operational considerations including the use of information technology, development of relevant management information and suitable benchmarking processes.

Entity
Centrelink; Department of Defence; Department of Family and Community Services; Department of Health and Aged Care
Published: Thursday 12 December 2013
Published

The objective of the audit was to assess the effectiveness of the delivery of the first and second funding rounds of the Filling the Research Gap program by the Department of Agriculture.

Entity
Department of Agriculture
Contact

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Published: Tuesday 14 February 2017
Published

The objective of this audit was to assess whether appropriate steps were taken to protect the Commonwealth's interests and obtain value for money in respect to the $3.5 billion in Commonwealth funding committed to the NSW Government for the WestConnex project.

Entity
Department of Infrastructure and Regional Development; Infrastructure Australia
Contact

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Published: Thursday 31 October 2013
Published

The objective of the audit was to assess the effectiveness of Australia’s arrangements to meet its treaty obligations under three selected treaties:

  • International Convention on Civil Liability for Bunker Oil Pollution Damage 2001;
  • Agreement between Australia and the International Atomic Energy Agency for the Application of Safeguards in connection with the Treaty on the Non-Proliferation of Nuclear Weapons of 1 July 1968 and Additional Protocol; and
  • Convention on the Rights of the Child 1990.
Entity
Across Agencies
Contact

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Published: Thursday 31 July 2003
Published

The audit objective was to assess the adequacy of the Commonwealth's administration of three key components of the Agriculture - Advancing Australia package: the FarmBis II program, the Farm Help program and the Farm Management Deposits scheme. Broadly, the audit examined the areas of strategic management, managing compliance, program promotion, performance monitoring and evaluation, and performance results.

Entity
Department of Agriculture, Fisheries and Forestry; Centrelink; Australian Taxation Office
Published: Monday 18 June 2012
Published

The objective of the audit was to assess the effectiveness of the management of the MSS for the delivery of Centrelink services. The management of the MSS was assessed against the following criteria:

  • there are effective planning arrangements to identify and address the evolving needs of DCALB customers;
  • service delivery arrangements meet the current needs of DCALB customers; and
  • there are effective performance monitoring and reporting arrangements which are used to improve service delivery.

Around 20 per cent of the people receiving Centrelink services are identified as being from a diverse cultural and linguistic background (DCALB). DHS’ Multicultural Servicing Strategy (MSS) sets out the approach for delivering Centrelink services to DCALB customers. The MSS has four main components — Language Services, the Multicultural Services Officer program, Stakeholder Engagement Strategies and Employee Support Tools and Strategies.

Entity
Department of Human Services
Published: Thursday 18 December 2025
Published

This report complements the Interim Report on Key Financial Controls of Major Entities published in May 2025. It provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of Australian Government entities for the period ended 30 June 2025.

Entity
Across Entities
Contact

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Published: Wednesday 7 March 2018
Published

The objective of this audit was to examine the effectiveness of the Australian Federal Police in managing employee mental health.

Entity
Australian Federal Police (AFP)
Contact

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Published: Tuesday 1 May 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the IIR Conference 'Risks in Outsourcing in the Public Sector'

Published: Wednesday 19 March 2003
Published

The objective of the audit was to determine whether DEST has effective governance practices for its IT and e- Business; has adequate systems in place to measure the efficiency and effectiveness of its IT and e-Business; implements and maintains appropriate quality standards within its IT and e-Business systems; and implements proper controls, including risk management, to achieve maximum benefits from its IT and e- Business. The audit examined education and training services provided, or managed, by DEST via IT or the Internet.

Entity
Department of Education Science and Training
Published: Tuesday 1 May 2012
Published

The objective of the audit was to assess the extent to which FMA Act agencies’ establishment and use of procurement panels supported value for money, efficiency and effectiveness in procurement. The objective of the audit was to assess the extent to which FMA Act agencies’ establishment and use of procurement panels supported value for money, efficiency and effectiveness in procurement.

Entity
Australian Securities and Investments Commission, Department of Broadband, Communications and the Digital Economy and the Department of Foreign Affairs and Trade
Published: Monday 19 June 2023
Published

The objective of this audit was to assess the effectiveness of the implementation of the government response to the Black Economy Taskforce report.

Entity
Australian Taxation Office; Department of Home Affairs; Department of the Treasury
Contact

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Published: Thursday 25 May 2023
Published

This report is the first of two reports each year and focuses on the results of the interim audits, including an assessment of entities’ key internal controls, supporting the 2022–23 financial statements audits. This report examines 27 entities, including all departments of state and a number of major Australian government entities. The majority of entities included in the report are selected on the basis of their contribution to the income, expenses, assets and liabilities of the 2021–22 Consolidated Financial Statements.

Contact

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Published: Wednesday 25 January 2006
Published

The ANAO conducted fieldwork in each of the audited agencies to identify the processes they used to design and review forms. The ANAO also identified the extent to which the agencies' forms are available online and their approaches to placing forms online.

Entity
Australian Bureau of Statistics; Centrelink; Child Support Agency; Medicare Australia
Published: Thursday 4 July 2019
Published

The objective of this audit was to assess the effectiveness of the management of cyber security risks by three government business enterprises or corporate Commonwealth entities. The entities selected for audit are ASC Pty Ltd, the Australian Postal Corporation and the Reserve Bank of Australia.

Entity
ASC Pty Ltd; Australian Postal Corporation; Reserve Bank of Australia
Contact

Please direct enquiries through our contact page.

Published: Wednesday 18 June 2008
Published

The objective of this audit was to assess the effectiveness of personnel security arrangements at selected Australian Government organisations, including whether they satisfied the requirements of the PSM.
To address this objective, the audit examined the extent to which the selected organisations implemented the 14 recommendations from the three previous reports.

Entity
NO-DEPTS-LISTED
Published: Tuesday 7 February 2012
Published

The objective of the audit was to examine the effectiveness of the administration of the Gateway review process by Finance and FMA Act agencies. The audit also examined the extent to which those Gateway reviews that have been conducted have contributed to improvements in the delivery of major projects undertaken by FMA Act agencies.

Entity
Department of Finance and Deregulation
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Wednesday 15 June 2022
Published

The audit objective was to examine the effectiveness of Snowy Hydro Limited’s governance arrangements for early implementation of Snowy 2.0, the expansion to the Snowy Hydro Scheme.

Entity
Snowy Hydro Limited
Contact

Please direct enquiries through our contact page.

Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Tuesday 3 June 2025
Published

The audit objective was to assess whether selected entities effectively implemented agreed recommendations from Auditor-General Report No. 25 2019–20 Aboriginal and Torres Strait Islander Participation Targets in Major Procurements.

Entity
Across Entities
Contact

Please direct enquiries through our contact page.

Published: Monday 23 January 2017
Published

This report complements the interim phase report published in August 2016, and provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of Australian Government entities.

Entity
Across Entities
Published: Monday 13 September 1999
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the 'Ensuring Accountability and Ethics with Corporate Governance in the Public Sector' - IIR Conference, Canberra

Published: Friday 18 June 2004
Published

The objective of the audit was to assess the effectiveness of DIMIA's management of its detention agreements with ACM to operate Australia's mainland immigration detention centres. In particular, the ANAO examined: DIMIA's strategic approach to the management and coordination of the contract; how DIMIA defined the services to be delivered by ACM; the systems in place to monitor and report against contract performance; the effectiveness of controls over contract payment arrangements; and DIMIA's management of infrastructure through the detention agreements.

Entity
Department of Immigration and Multicultural and Indigenous Affairs
Published: Friday 17 December 2004
Published

The objective of the Australian National Audit Office (ANAO) was to examine how the ATO manages its responsibilities under the Taxpayers' Charter as an important element of its performance. This involved an examination of the ATO's: systems and processes used to develop, maintain and update the Charter; strategic commitment to implementing the principles of the Charter; integration of Charter principles with its business processes; and monitoring and reporting of its performance against commitments in the Charter.

Entity
Australian Taxation Office
Published: Tuesday 30 September 2008
Published

The objective of the audit was to assess whether Customs has implemented effective measures to control IUU fishing in the Southern Ocean. The audit examined Customs' management and coordination of enforcement operations in the Southern Ocean, with particular emphasis on:

  • the approach to assessing and reporting SOMPR program performance, and whether outcomes are being met;
  • coordination with other stakeholder agencies to meet program outcomes;
  • the operational planning framework, management of human and physical resources and contract management; and
  • the management of the deployment and operation of program maritime assets.
Entity
Australian Customs Service
Published: Monday 11 February 2013
Published

The objective of the audit was to assess the effectiveness of DIAC’s management of individual management services provided to people in immigration detention.

Entity
Department of Immigration and Citizenship
Published: Thursday 2 March 2006
Published

The objective of this follow-up audit was to examine the ATO's implementation of the 20 recommendations in: The Administration of Petroleum Excise Collections (Audit Report No.17, 2001(02); and The Administration of Tobacco Excise (Audit Report No. 55, 2001(02), having regard to any changed circumstances, or new administrative issues, affecting implementation of those recommendations. The audit also aimed to identify scope for improvement in the ATO's administration of petroleum and tobacco excise. Follow-up audits are recognised as an important element of the accountability processes of Commonwealth administration. The Parliament looks to the Auditor-General to report, from time to time, on the extent to which Commonwealth agencies have implemented recommendations of previous audit reports. Follow-up audits keep the Parliament informed of progressive improvements and current challenges in areas of Commonwealth administration that have previously been subject to scrutiny through performance audits.

Entity
Australian Taxation Office
Published: Tuesday 23 April 2013
Published

The Australian National Audit Office has undertaken a pilot project to assess the status of the Australian Government performance measurement and reporting framework as a basis for implementation of a future program of audits of entities’ key performance indicators, and to develop a suitable audit methodology. This report presents a summary of the work completed to date.

Entity
Across Agencies
Published: Thursday 25 June 2009
Published

The objectives of this audit were to:

  • assess the current status of BCM and EM arrangements in Centrelink and identify opportunities for improvement; and
  • review Centrelink's response to the recommendations.
Entity
Centrelink
Published: Wednesday 31 May 2023
Published

The objective of this audit was to assess the effectiveness of Services Australia's management of social security and welfare debt. 

Entity
Services Australia
Contact

Please direct enquiries through our contact page.

Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Thursday 14 June 2007
Published

The objective of the audit was to assess the effectiveness of the Tribunals' management of their operations. To this end, the audit examined whether the MRT and the RRT:

  • have achieved intended operational efficiencies from the introduction of common facilities, services and resourcing;
  • have established appropriate arrangements for governance, business planning and guidance of Members and staff, and for performance monitoring and reporting of Tribunal operations;
  • finalise cases within Tribunal time and productivity standards; and
  • provide applicants with services in accordance with service standards.

The audit covered Tribunal operations for review of visa decisions. The correctness of individual decisions was not assessed as part of the audit.

The audit focused particularly on developments in the Tribunals' management performance in the four year period from 2001–02 to 2004–05.

Entity
Migration Review Tribunal; Refugee Review Tribunal
Published: Thursday 17 December 2020
Published

The audit’s objective was to assess the effectiveness of the selection, contracting and ongoing management of investments by the Clean Energy Finance Corporation (CEFC) and the extent to which the CEFC is meeting its legislated objective.

Entity
Clean Energy Finance Corporation
Contact

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Published: Friday 27 June 2025
Published

The audit objective was to examine the effectiveness of Defence’s sustainment arrangements for Navy’s Canberra class fleet of amphibious assault ships (or LHDs).

Entity
Department of Defence
Contact

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Published: Tuesday 5 June 2012
Published

The objective of the audit was to assess the effectiveness of DSEWPaC's administration of PIIOP, including the acquisition of water access entitlements and progress towards achieving the program's objectives.

Entity
Department of Sustainability, Environment, Water, Population and Communities
Published: Thursday 9 February 2012
Published

The objective of the audit was to assess the extent to which FaHCSIA, DEEWR and DoHA seek to reduce service delivery risks posed by capacity constraints in Indigenous organisations.

Entity
Department of Families, Housing, Community Services and Indigenous Affairs, Department of Education, Employment and Workplace Relations and Department of Health and Ageing