1561 Items found
Published: Tuesday 1 February 2005
Published

Mr P.J. Barrett (AO) - Auditor-General for Australia, presented at the Commonwealth Auditors-General Conference, Wellington, New Zealand

Published: Tuesday 23 September 2025
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ended 30 June 2025. The report addresses all applicable obligations under the Public Governance, Performance and Accountability Act 2013; the Public Governance, Performance and Accountability Rule 2014; the Auditor-General Act 1997; the performance measures set out in the outcome and programs framework in the ANAO’s Portfolio Budget Statements 2024–25 and in the ANAO Corporate Plan 2024–25; and annual reporting requirements set out in other relevant legislation.

Contact

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Published: Wednesday 11 June 2008
Published

The objective of this audit was to assess the Tax Office's implementation of the nine recommendations of Audit Report No.19 2004–05 Taxpayers' Charter, having regard to any changed circumstances affecting the implementation of the recommendations. This involved an examination of the Tax Office's:

  • systems and processes used to develop, maintain and update the Charter;
  • strategic commitment to implementing the principles of the Charter;
  • integration of Charter principles with its business processes;
  • systems for resolving disputes according to Charter principles; and
  • monitoring and reporting of its performance against commitments in the Charter.
Entity
Australian Taxation Office
Published: Wednesday 20 June 2007
Published

The objective of this audit was to assess the Department of Industry, Tourism and Resources' management of the Pharmaceuticals Partnerships Program. The audit focused on how the department:

  • promoted the Program and assessed applications for funding;
  • managed the funding agreements; and
  • managed the Program's governance arrangements.
Entity
NO-DEPTS-LISTED
Published: Monday 14 August 2000
Published

This report summarises audit and other related activities of the Australian National Audit Office in the period January to June 2000.

Entity
Audit Activity Report
Published: Thursday 18 December 1997
Published

The main objectives of the audit were to examine and form an opinion on:

  • the efficiency, economy and administrative effectiveness with which the Commonwealth planned and coordinated implementation of the gun buy-back scheme;
  • the management of firearms surrender and destruction in the Australian Capital Territory by the Australian Federal Police; and
  • the management of the competitive tendering process for the national public education campaign.

Audit criteria were developed which examined program policy and planning, coordination with and payment of funds to the States.

Entity
Attorney-General's Department
Published: Friday 22 February 2013
Published

Mr Mr Ian McPhee - Auditor-General for Australia, presented at the CPA Australia 2013 International Public Sector Convention

Published: Thursday 11 January 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Global Working Group Meeting, Washington

Published: Thursday 20 September 2012
Published

The objective of the audit was to assess the appropriateness of the use and reporting of confidentiality provisions in Australian Government contracts for 2011.

Entity
Across Agencies
Published: Friday 26 August 2005
Published

The objective of the audit was to assess the Personnel Management Key Solution Project's planning and approval processes and its contract and project management. The audit addresses the scope of the delivered system, the expectations of end-users, and the system's ability to meet their capability requirements.

Entity
Department of Defence
Published: Thursday 28 July 2005
Published

The objective of the audit was to provide an independent assurance on the effectiveness of the management of the upgrade of the M113 fleet for the Australian Defence Force (ADF). The audit sought to identify the initial capability requirements and approval process; analyse the contract negotiation process; and examine the management of the project and contracts.

Entity
Department of Defence
Published: Thursday 4 December 2003
Published

An ANAO audit of AQIS' cost-recovery systems was conducted in 2000-01 (Audit Report No 10, 2000-01), following a request from the Joint Committee of Public Accounts and Audit (JCPAA). That audit aimed to assess the efficiency and effectiveness of the management of AQIS' cost-recovery systems, and provide assurance to Parliament that cost-recoverable programs were identifying and recovering the full costs of services provided, without cross-subsidisation. The ANAO made six recommendations for improving the efficiency and effectiveness of AQIS cost-recovery systems. The JCPAA, at a subsequent hearing, made a further three recommendations. The objective of the follow-up audit was to assess AQIS' implementation of the ANAO and the JCPAA recommendations. The audit also aimed to determine whether implementation of these recommendations, or alternative actions taken to address the issues leading to the recommendations, had improved AQIS' management of its cost-recovery processes.

Entity
Australian Quarantine and Inspection Service
Published: Friday 17 April 1998
Published

The objectives for the audit were to assess the:

  • economy, administrative effectiveness, and accountability of DVA's management of the purchase of hospital services from State and Territory governments; and
  • strategies adopted by DVA to manage change associated with its purchase of hospital care services from State and Territory governments.

The twin aims were to provide assurance to stakeholders and to identify any area in which improvements could be made to achieve better results.

Entity
Department of Veterans' Affairs
Published: Thursday 5 June 2014
Published

The audit objective was to assess the effectiveness of the Parliamentary Budget Office in conducting its role since being established in July 2012.

Entity
Parliamentary Budget Office
Contact

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Published: Thursday 31 October 2013
Published

The objective of the audit was to assess the effectiveness of Australia’s arrangements to meet its treaty obligations under three selected treaties:

  • International Convention on Civil Liability for Bunker Oil Pollution Damage 2001;
  • Agreement between Australia and the International Atomic Energy Agency for the Application of Safeguards in connection with the Treaty on the Non-Proliferation of Nuclear Weapons of 1 July 1968 and Additional Protocol; and
  • Convention on the Rights of the Child 1990.
Entity
Across Agencies
Contact

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Published: Tuesday 22 November 2011
Published

The objective of the audit was to assess the effectiveness of DIT’s and Centrelink’s1 administration of TFES.

[1] From 1 July 2011, Centrelink became a master program within DHS.

Entity
Department of Infrastructure and Transport, Department of Human Services
Published: Tuesday 21 June 2011
Published

To examine the effectiveness of the Department of Health and Ageing’s administration of the Access to Allied Psychological Services Program.

Entity
Department of Health and Ageing
Published: Monday 24 May 2010
Published

The objective of this audit was to examine the effectiveness of Medicare Australia's administration of the PBS. In assessing the objective, the audit considered three key areas:

  • Medicare Australia's relationship with the PBS policy agency (DoHA) and service delivery policy agency (Department of Human Services (DHS));
  • the management arrangements and processes underpinning Medicare Australia's delivery of the PBS (including the means by which Medicare Australia gains assurance over the integrity of the PBS); and
  • how Medicare Australia undertakes its three main responsibilities relating to the delivery of the PBS, namely: approving pharmacies; approving authority prescriptions; and processing PBS claims.
Entity
Medicare Australia; Department of Human Services; Department of Health and Ageing
Published: Friday 27 March 2009
Published

The objectives of this audit were to assess the progress of the M113 Armoured Personnel Carrier Upgrade Project against stated schedule, cost and technical performance objectives; and Defence Materiel Organisation's (DMO's) progress in implementing the recommendations and addressing the findings of ANAO Audit Report No. 3 2005–06, Management of the M113 Armoured Personnel Carrier Upgrade Project.

Entity
Department of Defence
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Thursday 19 June 2003
Published

Defence has long provided housing assistance for members of the Australian Defence Force (ADF) and their families. In 1988, this function passed to the Defence Housing Authority (DHA), which was established to provide suitable housing to meet Defence's operational needs. In 2000, Defence and DHA signed a Services Agreement valued at $3.5 billion over 10 years. The objective of the audit was to assess whether Defence's management of its housing and relocation services provided for ADF members meets specified requirements; and to make practical recommendations for more efficient, effective and economical use of public resources provided for this purpose.

Entity
Department of Defence
Published: Tuesday 10 December 2002
Published

The audit reviewed whether DEWR is efficiently and effectively managing the provision of entitlements to eligible former employees under the Employee Entitlements Support Scheme (EESS) and its replacement, the General Employee Entitlements and Redundancy Scheme (GEERS). The audit sought to determine whether DEWR had a mechanism to ensure that claims were properly assessed, taking into account the prevailing risks, whether performance information was adequate, whether relationships with claimants and insolvency practitioners were managed appropriately and whether a cost-effective recovery strategy was in place.

Entity
Department of Employment and Workplace Relations
Published: Thursday 9 August 2001
Published

This follow-up audit reviewed the operations of the Australian Fisheries Management Authority (AFMA) which is responsible for ensuring the sustainable use and efficient management of Commonwealth fisheries resources. The objective of this follow-up audit was to assess the extent to which AFMA addressed the issues that gave rise to the recommendations of ANAO Report No.32 1995-96, and the related recommendations of the House of Representatives Standing Committee Report 1997, that were supported by the Government.

The follow-up audit focussed on the key issues identified in the recommendations and grouped these in the themes of:

  • strategic and performance management;
  • management of the advisory process;
  • implementation of fisheries management methods;
  • managing AFMA's environmental responsibilities as they relate to Commonwealth fisheries
    management;
  • compliance, monitoring and enforcement responsibilities; and
  • management of information and research.
Entity
Australian Fisheries and Management Authority
Published: Wednesday 30 May 2001
Published

The Australian Prudential Regulation Authority (APRA) was established on 1 July 1998 as the prudential regulator of banks and other authorised deposit-taking institutions (ADIs), life insurance companies (including friendly societies), general insurance companies, superannuation funds and retirement savings accounts. ANAO's objectives for this audit were to assess the efficiency and effectiveness of APRA's prudential supervision of banks. Prudential supervision aims to protect depositors by ensuring that financial institutions adopt prudent risk management practices designed to ensure their continuing solvency and liquidity. APRA is a relatively new organisation, established in July 1998 and becoming responsible for prudential supervision of all ADIs from July 1999. ANAO concluded that there are steps APRA can take in a number of areas to improve its supervisory practices, including improving the administration of the ADI supervisory levy; strengthening its risk management approach; and maintaining closer adherence to international standards for prudential supervision issued by the Basle Committee on Banking Supervision. ANAO made five recommendations concerning administration of levies, risk-based supervision and supervision of cross-border banking. APRA agreed, or agreed with qualifications, to all recommendations, as well as agreeing with the overall audit conclusions.

Entity
Australian Prudential Regulation Authority
Published: Monday 30 September 2013
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2013. It addresses the Requirements for Annual Reports for Departments, Executive Agencies and FMA Act Bodies approved by the Joint Committee of Public Accounts and Audit in June 2013; the performance measures set out in the outcomes and programs framework in the 2012–13 Portfolio Budget Statements; section 28 of the Auditor-General Act 1997; and other annual reporting requirements set out in legislation.

Published: Tuesday 20 March 2012
Published

The objective of this audit was to assess the efficiency1 and effectiveness of the establishment, implementation and administration of the bike paths component of the Local Jobs stream of the Jobs Fund. A particular focus was on the establishment of program objectives and the extent to which approved grants have demonstrably contributed to the cost-effective achievement of those objectives. The audit approach has been influenced by recent audits of grants administration which have emphasised the importance of transparent and accountable grant decision-making processes to the cost effective achievement of stated program objectives, and having regard for recent government decisions to enhance the framework applying to the administration of grants.

As an economic stimulus program, efficiency was assessed with particular attention to whether the application, assessment, decision-making and funding agreement processes were undertaken in a timely manner. This emphasis was consistent with the criterion adopted by the Government for the design of the stimulus packages established in response to the global financial crisis (see further at paragraph 4.20 of the audit report).

Entity
Department of Regional Australia, Local Government, Arts and Sport and Department of Infrastructure and Transport
Published: Thursday 14 April 2005
Published

The objectives of the audit were to determine whether FaCS and Centrelink had: a valid Business Case for the Edge project, as revised from time to time, including estimated costs, actual costs, and expected benefits; effective governance of the project, including reviews at critical points in the project and subsequent decisions to continue or, in the final analysis, to discontinue; an appropriate contract with SoftLaw, which was adequately managed; delivered appropriate advice on progress, project viability, and acceptable solutions to technical issues to Executive of FaCS and Centrelink during the project; and valid reasons for discontinuing the project. The ANAO began this audit in March 2004, four months after the Edge project was terminated, following the Auditor-General's agreement to a suggestion by the Joint Committee of Public Accounts and Audit that the project was a suitable subject for audit.

Entity
Department of Family and Community Services; Centrelink
Published: Wednesday 31 May 2000
Published

The Commonwealth has significant foreign exchange risk exposures including $A8.4 billion of foreign currency transactions with the Reserve Bank of Australia in 1998-99. Under the Financial Management and Accountability Act and its associated Regulations, all agencies are required to assess and, where possible, manage, foreign exchange risk. The audit reviewed four agencies that have substantial foreign currency payment exposures namely:

  • the Department of Defence;
  • the Australian Agency for International Development;
  • the Department of Foreign Affairs and Trade; and
  • the Department of Finance and Administration.

The objective of the audit was to identify and assess the efficiency and cost effectiveness of the management of foreign exchange risk across the selected agencies, also to identify opportunities to improve the management of foreign exchange risk, including any associated potential financial savings that could accrue to the Commonwealth.

Entity
Department of Defence; Australian Agency for International Development; Department of Foreign Affairs and Trade; Department of Finance and Administration
Published: Wednesday 18 June 2025
Published

The audit objective was to assess whether the Attorney-General’s Department’s conduct of the procurements relating to two of the new child sexual abuse-related national services employed open and effective competition and achieved value for money, consistent with the Commonwealth Procurement Rules (CPRs).

Entity
Attorney-General’s Department
Contact

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Published: Wednesday 22 May 2024
Published

The objective of this audit was to assess the effectiveness of the design and award of funding for Round 6 of the Mobile Black Spot Program.

Entity
Department of Infrastructure, Transport, Regional Development, Communications and the Arts
Contact

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Published: Monday 14 February 2022
Published

The objective of this audit was to assess whether the award of funding under the Safer Communities Fund was effective and consistent with the Commonwealth Grant Rules and Guidelines.

Entity
Department of Home Affairs; Department of Industry, Science, Energy and Resources
Contact

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Published: Wednesday 23 March 2011
Published

The objective of the audit was to assess the effectiveness of Australian Government agencies' management and implementation of measures to protect and secure their electronic information, in accordance with Australian Government protective security requirements.

Entity
Across agencies
Published: Tuesday 14 December 2010
Published

The objective of the audit was to assess the effectiveness of the Tax Office's administration of the wine tax.

Four key areas were examined in the audit: governance arrangements; interpretative assistance and advice; compliance approaches for Australian entities; and administering the rebate for New Zealand wine producers.

The ANAO conducted fieldwork in the Tax Office's Adelaide office between May and September 2010 and also held discussions with representatives from Customs, the Department of the Treasury (Treasury) and New Zealand Inland Revenue. The ANAO also consulted with representatives of wine producers, wholesalers, retailers, tax agents and key industry associations, seeking their views on elements of the Tax Office's administration of the wine tax.

Entity
Australian Taxation Office
Published: Wednesday 27 May 2009
Published

The objective of the audit was to examine the effectiveness of DAFF's implementation and administration of the Securing our Fishing Future structural adjustment package industry and community assistance programs.

Entity
Department of Agriculture, Fisheries and Forestry
Published: Tuesday 30 September 2008
Published

The objective of the audit was to assess whether Customs has implemented effective measures to control IUU fishing in the Southern Ocean. The audit examined Customs' management and coordination of enforcement operations in the Southern Ocean, with particular emphasis on:

  • the approach to assessing and reporting SOMPR program performance, and whether outcomes are being met;
  • coordination with other stakeholder agencies to meet program outcomes;
  • the operational planning framework, management of human and physical resources and contract management; and
  • the management of the deployment and operation of program maritime assets.
Entity
Australian Customs Service
Published: Wednesday 31 August 2016
Published

The Australian National Audit Office (ANAO) publishes two reports annually addressing the outcomes of the financial statement audits of Commonwealth entities, and the Consolidated Financial Statements of the Australian Government, to provide Parliament an independent examination of the financial accounting and reporting of public sector entities. This report focuses on the results of the interim audit phase, including an assessment of entities’ key internal controls, of the 2015–16 financial statements audits of 21 departments and other major General Government Sector (GGS) entities. These entities contribute 95 per cent of GGS revenues and expenses.

Entity
Across Entities
Contact

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Published: Thursday 3 November 2011
Published

The objective of the audit was to assess the effectiveness of FaHCSIA’s administration of the HAF. To address this objective, the Australian National Audit Office (ANAO) assessed FaHCSIA’s administration against a range of audit criteria, including the extent to which:

  • assessment and approval processes were soundly planned and implemented, and were consistent with the requirements of the overarching financial management framework;
  • appropriately structured funding agreements were established and managed for each approved grant; and
  • the performance of the HAF, including each of the funded projects, was actively monitored and reported.
Entity
Department of Families, Housing, Community Services and Indigenous Affairs; Department of Sustainability, Environment, Water, Population and Communities
Published: Wednesday 24 March 2004
Published

This report covers a number of the discretionary compensation and debt relief mechanisms that are available to Commonwealth agencies, where individuals or entities have been disadvantaged by legislation, or actions by agencies or staff, or some other negative circumstances. It deals mainly with two legislative mechanisms, namely, act of grace payments and waivers of debt, and one administrative mechanism, the Compensation for Detriment caused by Defective Administration (CDDA) scheme. This report also briefly covers two other mechanisms, namely ex gratia payments and payments in special circumstances relating to Australian Public Service (APS) employment. The main objective of the audit was to assess whether the management of claims for compensation and debt relief in special circumstances was in accordance with relevant legislative requirements and Commonwealth guidelines, and whether the current administrative policies and procedures were adequate.

Entity
Across Agency
Published: Monday 15 October 2007
Published

Mr Ian McPhee - Auditor-General for Australia, presented at the Australian Institute of Project Management, Hobart

Published: Monday 2 August 2004
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, address presented at the Australian National University

Published: Thursday 16 May 2002
Published

The Shadow Minister for Health and Ageing, Mr Stephen Smith, wrote to the Auditor-General on 11 March 2002 formally requesting an investigation into certain matters in relation to the 'Co-Location of National General Practice Organisations', a message detailed in the Health Portfolio Additional Estimates Statements 2001-02. The Federal President of the Australian Medical Association (AMA) Limited wrote to the Auditor-General on 11 March 2002, requesting a comprehensive audit of funding decisions by the Minister for Health and Ageing. The Australian National Audit Office has undertaken a preliminary examination of relevant papers relating to the 'GP House' matter. The preliminary examination focussed on whether or not due process was followed in making the decision to transfer funds between Outcomes. The preliminary examination also considered the procedures adopted by the Department of Health and Aged Care in developing the funding proposal, the advisory role played by the Department of Finance and Administration and specific advice provided by both departments to their Ministers. The examination further considered the disclosure of the related budget measure.

Entity
Department of Finance and Administration; Department of Health and Aged Care
Published: Tuesday 24 July 2001
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Australian Government Solicitor Seminar - Identify, Protect and Defend your Intellectual Property Assets

Published: Wednesday 12 August 1998
Published

This is a follow-up audit to Audit Report No. 16, 1995-1996, Assessable Government Industry Assistance. This audit examined whether the Australian Taxation Office (ATO) had implemented the appropriate balance of compliance strategies to ensure that Australian Government Industry Assistance (AGIA) is adequately identified, disclosed to the ATO, and the revenue collected in an efficient and administratively effective manner. The objective of this audit was to report on the action taken by the Australian Taxation Office in addressing the recommendations of the 1996 Audit Report.

Entity
Australian Taxation Office
Published: Wednesday 25 June 2014
Published

The objective of the audit was to assess the effectiveness of the administration of the Improving School Enrolment and Attendance through Welfare Reform Measure.

Entity
Department of the Prime Minister and Cabinet, Department of Human Services
Contact

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Published: Tuesday 18 December 2012
Published

The objective of the audit was to assess the Australian Federal Police’s management of the delivery of policing services to the Australian Capital Territory.

Entity
Australian Federal Police
Published: Thursday 29 March 2012
Published

The objective of the audit was to assess the effectiveness of Centrelink’s QOL control, which supports the integrity of payments administered by DHS on behalf of the Australian Government.

Entity
Department of Human Services
Published: Tuesday 21 December 2010
Published

The objective of the audit was to assess the administrative effectiveness of FaHCSIA's and IBA's management of the HOIL program. In particular, the audit examined the administrative design of the program, its implementation and progress in achieving the expected results.

Entity
Department of Families, Housing, Community Services & Indigenous Affairs; Indigenous Business Australia
Published: Tuesday 2 December 2008
Published

The objective of this audit was to assess whether the Scheme is being administered effectively by the department. The ANAO focussed on Program Year 1 of the Scheme, 2005–06, and examined DIISR's arrangements for:

  • assessing the eligibility of entities to receive grants;
  • assessing entities' claims for eligible expenditure;
  • adhering to the funding limits for the Scheme when calculating and paying claims, and managing any debts that arise;
  • and evaluating and reporting on whether the statutory objective of the Scheme is being met.

The audit did not examine the other components of the 2005–2015 industry assistance package; nor did it examine any of the programs delivered under the previous assistance package (2000–2005).

Entity
Department of Innovation, Industry, Science and Research
Published: Thursday 16 October 2008
Published

The objective of the audit was to examine the efficiency and effectiveness of the administration of the tip-off system, including Centrelink's management of privacy issues related to the tip-off management process.

Entity
Centrelink
Published: Thursday 1 November 2007
Published

The objective of the audit was to assess the effectiveness of the Tax Office's compliance approach for high risk income tax refunds in the individuals and micro enterprises market segments. The audit examined three key areas:

  • management and organisational arrangements relating to high risk income tax refund processes;

  • processes and procedures for identifying high risk income tax refunds, and the processes and tools used to evaluate and verify taxpayers' entitlements to income tax refunds; and

  • information technology systems, processes and controls supporting the processing of income tax returns and refunds.

Entity
Australian Taxation Office
Published: Monday 30 January 2006
Published

Parliamentary Committees, particularly Senate Estimates Committees, have for many years taken an interest in the use of consultants by Australian government agencies. In this context, and having regard to the extent of expenditure by FMA Act agencies on consultants, the objective of this audit was to assess the accuracy and completeness of Australian government agencies' reporting of expenditure on consultants.

Entity
across agency
Published: Wednesday 30 November 2005
Published

The objective of the audit was to assess the administrative effectiveness of the CCAS. The audit focused on the following key areas: targeting non-compliance; real time compliance activity; post transaction compliance activity; and planning and performance evaluation. As the imports phase of the Integrated Cargo System (ICS) was only introduced in October 2005, this system was not reviewed as part of the audit. Our audit programme for 2005–06 includes ICS as a potential audit topic.

Entity
Australian Customs Service
Published: Thursday 12 November 1998
Published

The objective of the audit was to ascertain and report to the Parliament on the ATO's administration of PPS and to identify opportunities for improvement. Four key compliance issues were identified: reporting PPS income, claiming PPS credits, remitting PPS income, claiming PPS credits, remitting PPS deductions, and managing PPS exemptions and variations. In addition, the following key aspects were considered: PPS risk assessments, coordination of PPS administration between the Small Business Income and Withholding & Indirect Taxes business lines, and PPS compliance project performance information.

Entity
Australian Taxation Office
Published: Thursday 20 June 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Health and Ageing’s administration of the GP Super Clinics program to support improved community access to integrated GP and primary health care services.

Entity
Department of Health and Ageing
Contact

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Published: Tuesday 28 November 2006
Published

The audit examined the effectiveness and efficiency of the FAO's management of overpayments, within the FTB Programme. In particular, the ANAO considered the FAO's activities in relation to FTB debt prevention, identification, raising and recovery. The audit also compared the FAO's policy documentation and guidance material for staff, against relevant sections of Family Assistance legislation.

Entity
NO-DEPTS-LISTED
Published: Friday 14 October 2011
Published

Mr Ian McPhee, PSM - Auditor-General for Australia, presented to the Senate Occasional Lecture, Parliament House Canberra

Published: Tuesday 13 November 2012
Published

The objective of the audit was to assess the Department of Health and Ageing’s (DoHA’s) implementation and ongoing management of the Aged Care Complaints Scheme and the effectiveness of DoHA’s complaint management systems in supporting service delivery and regulatory outcomes.

Entity
Department of Health and Ageing
Published: Tuesday 20 April 2010
Published

The objective of this audit was to assess the coordination of Australian, State and Territory Government climate change programs and the integrity of measuring and reporting of Australia's greenhouse gas emissions and abatement. Particular emphasis was given to the:

  • coordination of Australian Government and State/Territory climate change programs;
  • integrity of the national inventory to measure Australia's greenhouse gas emissions; and
  • integrity of measuring and reporting government abatement measures.
Entity
Department of Climate Change and Energy Efficiency; Department of Innovation, Industry, Science and Research
Published: Wednesday 3 February 2010
Published

The objective of the audit was to examine key aspects of the NBN RFP process, including:

  • the background to and conduct of the RFP process;
  • management of key risks associated with the process and outcome; and
  • stakeholder consultations.
Entity
Department of Broadband, Communications and the Digital Economy
Published: Wednesday 16 December 2009
Published

The objective of the audit was to assess the ACMA's effectiveness in operating, managing and monitoring the Register, including compliance with legislative requirements.

Entity
The Australian Communications and Media Authority
Published: Thursday 19 June 2008
Published

The objective of this follow-up audit was to examine Centrelink's progress in implementing the recommendations of the 2004–05 audit and the subsequent JCPAA inquiry.

Entity
Centrelink; Department of Employment, and Workplace Relations; Department of Families, Housing and Community Services and Indigenous Affairs
Published: Thursday 28 February 2008
Published

The objective of the audit was to assess DAFF's implementation and administration of the three forest industry assistance programs under the TCFA. Particular emphasis was given to the:

  • implementation of the programs and ongoing governance arrangements;
  • promotion of the program and the development of program guidelines;
  • assessment of applications and approval of funding; and
  • management of funding agreements.
Entity
Department of Agriculture Fisheries and Forestry
Published: Wednesday 24 January 2007
Published

The objectives of this audit were to:

  • examine the effectiveness of ASIC's processes for receiving reports of suspected breaches of the Corporations Act; and
  • assess the efficiency with which statutory reports are referred and investigated by ASIC.

The audit commenced in February 2006. ANAO undertook an assessment of ASIC's processes for receiving and referring for investigation statutory reports. ANAO also undertook a detailed examination of a random sample of 416 statutory reports received by ASIC in the period 2002–03 to 2004–05.

The audit scope did not extend to the role of the Commonwealth Director of Public Prosecutions in prosecuting offences referred to it by ASIC.

Entity
Australian Securities and Investments Commission
Published: Thursday 7 September 2006
Published

The objective of the audit was to examine the effectiveness of Defence's management of the procurement of Minor capital equipment for Army capability. In particular, the audit focussed on the identification and approval of capability requirements; the management of Army Minors Program funding and expenditure; and DMO management of procurement processes for Army Minor projects. The audit focused on projects included in the Program as at 1 July 2005. As at that date, 85 projects were listed. Case studies illustrating particular issues in the management of the Program are profiled throughout the report in the relevant section.

Entity
Department of Defence; Defence Materiel Organisation
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Thursday 12 February 2004
Published

The report summarises performance audit, financial statement audit and other related activities for the ANAO for the period July to December 2003. The key issues arising from performance audits tabled in this period are summarised against the ANAO themes. The report also summarises financial audits and other financial audit activities conducted by the ANAO during the period July to December 2003. It discusses significant issues such as the: consolidated financial statements and the final budget outcome; harmonisation of Australian Generally accepted accounting practices and Government Finance Statistics; adoption of International Financial Reporting Standards; timing for Financial Statements Preparation; and the audit of the CFS 2002-03.

Entity
ANAO
Published: Thursday 31 July 2003
Published

The audit objective was to assess the adequacy of the Commonwealth's administration of three key components of the Agriculture - Advancing Australia package: the FarmBis II program, the Farm Help program and the Farm Management Deposits scheme. Broadly, the audit examined the areas of strategic management, managing compliance, program promotion, performance monitoring and evaluation, and performance results.

Entity
Department of Agriculture, Fisheries and Forestry; Centrelink; Australian Taxation Office
Published: Friday 20 June 2003
Published

The audit reviewed the management of unscheduled absence in 74 APS agencies. The objective of the audit was to assess the extent and cost of unscheduled absence in the APS; to examine whether unscheduled absence in the APS was being managed efficiently and effectively; and to identify opportunities for improvement.

Entity
Across agency
Published: Wednesday 28 February 2001
Published

The audit examined the review of decisions on veterans' disability compensation. The audit objective was to examine the management of internal review by the Department of Veterans' Affairs (DVA) and external review by the Veterans' Review Board (VRB) of decisions by the Repatriation Commission on veterans' claims for disability compensation.

Entity
Department of Veterans' Affairs
Published: Tuesday 17 June 2025
Published

The objective of the audit was to assess the effectiveness of the department’s regulation of appliance and equipment energy efficiency standards.

Entity
Department of Climate Change, Energy, the Environment and Water
Contact

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Published: Wednesday 20 November 2024
Published

The audit objective was to examine whether the selected entities have implemented a selection of agreed parliamentary committee and Auditor-General recommendations.

Entity
Indigenous Business Australia; National Indigenous Australians Agency
Contact

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Published: Wednesday 7 October 2020
Published

The fifteenth Commonwealth Auditor-General of Australia, Grant Hehir, has prepared a mid-term report reflecting on his first five years in the role. The report presents a description and analysis of the role and impact of audit, as well as analysis of the financial audit and performance audit work of the Australian National Audit Office (ANAO). The report concludes with coverage of ANAO continuous improvement activities across audit quality, better communication, transparency, efficiency and workforce capability.

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Published: Wednesday 31 May 2023
Published

The objective of this audit is to assess the effectiveness of the governance of the Anindilyakwa Land Council under the Aboriginal Land Rights (Northern Territory) Act 1976 and the Public Governance, Performance and Accountability Act 2013.

Entity
Anindilyakwa Land Council
Contact

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Published: Thursday 9 February 2023
Published

Increased transparency and accountability on progress with major Defence equipment acquisitions has been a focus of parliamentary interest for some time. Beginning in 2007–08, an annual program has been established in conjunction with the Department of Defence to enable the ANAO to review and report to the Parliament on the status of major Defence acquisition projects, as set out in the Major Projects Report. The review includes information relating to the cost, schedule and progress towards delivery of required capability of individual projects as at 30 June each year, and is undertaken at the request of the Joint Committee of Public Accounts and Audit.

Entity
Department of Defence
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Published: Tuesday 11 September 2018
Published

The objective of the audit was to assess the effectiveness and value for money of Defence’s acquisition of light protected vehicles, under Defence project Land 121 Phase 4.

Entity
Department of Defence
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Published: Thursday 9 April 2020
Published

The objective of the audit was to assess whether Defence Housing Australia administers its functions efficiently and effectively, and in accordance with the Government Business Enterprise guidelines.

Entity
Defence Housing Australia; Department of Defence; Department of Finance
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Published: Thursday 10 December 2020
Published

The objective of the audit was to assess whether Services Australia had effectively managed risks related to the rapid preparation for and delivery of COVID-19 economic response measures.

Entity
Services Australia
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Published: Wednesday 29 June 2022
Published

The objective of the audit was to examine the effectiveness of the Department of Defence’s arrangements for the management of contractors.

Entity
Department of Defence
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Published: Tuesday 26 February 2002
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Australian Government Solicitor Seminar

Published: Friday 29 June 2001
Published

The audit reviewed the process of engaging consultants in four Commonwealth agencies. The objective of the audit was to provide assurance to Parliament that Commonwealth agencies comply with relevant procurement policies and procedures that have been developed to ensure value for money in government procurement.

Entity
Across Agency
Published: Thursday 12 December 2013
Published

The objective of the audit was to assess the effectiveness of the delivery of the first and second funding rounds of the Filling the Research Gap program by the Department of Agriculture.

Entity
Department of Agriculture
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Published: Wednesday 11 March 2009
Published

The objective of this audit was to assess and report on the progress being made by Government agencies in achieving better practice in green office procurement and sustainable office management. The scope of the audit included agencies incorporated under the Financial Management and Accountability Act 1997 as well as a sample of bodies incorporated under the Commonwealth Authorities and Companies Act 1997. Sixty-three agencies were included in an audit survey. Detailed validation was carried out in nine of these agencies.

Entity
Across Entities
Published: Wednesday 20 December 2017
Published

This report complements the Interim Report on Key Financial Controls of Major Entities financial statement audit report published in June 2017. It provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of Australian Government entities for the period ended 30 June 2017.

Entity
Across Entities
Contact

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Published: Monday 22 December 2003
Published

Directly after the collapse of Ansett in September 2001, most of its estimated 15 000 employees faced the possibility of retrenchment The Government immediately announced the introduction of the Special Employee Entitlements Scheme for Ansett group employees (SEESA) to address two risks facing the employees:

  • the risk-to a certain limit - of a shortfall in their payments of accrued employee entitlements from Ansett and,
  • the risk of delay in their being paid.

The objective of the audit was to determine how efficiently and effectively the two key elements of SEESA were managed: DEWR's management of the mechanism for making SEESA payments and DOTARS' management of the associated Air Passenger Ticket Levy.

Entity
Department of Employment and Workplace Relations; Department of Transport and Regional Services
Published: Wednesday 10 March 1999
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Secretaries' Forum

Published: Thursday 26 June 2014
Published

The objective of the audit was to assess the extent to which agencies have arrangements to establish and use multi-use lists to support value for money, efficiency and effectiveness in procurement.

Entity
Across Agencies
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Published: Thursday 26 June 2014
Published

The audit objective was to assess the effectiveness of the Department of Health’s management of the National Medical Stockpile.

Entity
Department of Health
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Published: Wednesday 23 April 2014
Published

The objective of the audit was to assess the effectiveness of the Department of Human Services' management of Medicare compliance audits.

Entity
Department of Human Services
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Published: Thursday 25 November 2010
Published

The objective of the audit was to assess whether, in relation to appeals to the SSAT and the AAT, Centrelink undertakes its role effectively, so as to support the timely implementation of the Tribunals' decisions about customers' entitlements. In assessing Centrelink's performance, the ANAO examined whether:

  • the information provided by Centrelink, in relation to appeals to the SSAT and the AAT, effectively supported customers' and Tribunals' decision-making;
  • the relationships and administrative arrangements between Centrelink, DEEWR and FaHCSIA supported the effective management of the appeal process and the capture of issues that may have broader implications for legislation, policy and service delivery; and
  • Centrelink implemented SSAT and AAT decisions in an effective and timely manner.

The audit focused on the external review and appeal mechanisms and completes the cycle of audits on Centrelink's review and appeal system. The audit examined those appeals where an implementation action was required and did not consider SSAT and AAT appeals that were dismissed, withdrawn or were not within the Tribunals' jurisdiction.

Entity
Centrelink; Department of Education, Employment and Workplace Relations; Department of Families, Housing, Community Services and Indigenous Affairs
Published: Tuesday 22 June 2010
Published

The objective of the audit was to assess the Child Support Agency's effectiveness in managing the implementation of the Building a Better Child Support Agency program.

Entity
Department of Human Services
Published: Friday 8 May 2009
Published

The objective of this audit was to assess Army's progress in addressing the issues previously identified in Defence reviews and ANAO audits as affecting the Army Reserve's capability; and Identify the extent that the Army Reserve is capable of contributing to contemporary Australian Defence Force capability requirements through fulfilling its assigned roles and tasks.

Entity
Department of Defence
Published: Tuesday 30 January 2007
Published

The fleet oiler HMAS WESTRALIA was a key element of the Royal Australian Navy (hereafter referred to as ‘Navy') Maritime Operations Support Capability (MOSC) from 1989 until September 2006. WESTRALIA provided logistic support to naval operations and exercises and contributed to Defence international engagement through these activities. The new vessel to replace WESTRALIA is called HMAS SIRIUS and was commissioned by Defence in mid September 2006, which was concurrent with the formal decommissioning of WESTRALIA. This approach was adopted by Defence to ensure that Navy maintained a continuous afloat support capability.

Entity
Defence Materiel Organisation
Published: Tuesday 24 June 2003
Published

The audit reviewed the Australian Taxation Office's fraud prevention and contol arrangements in relation to the Goods and Services Tax. The audit objective was to assess whether the ATO has implemented administratively effective GST fraud control arrangements, consistent with the Commonwealth Fraud Control Guidelines.

Entity
Australian Taxation Office
Published: Wednesday 7 March 2007
Published

The objective of the audit was to assess the implementation and administration of the movement limit and the Slot Management Scheme at Sydney Airport.

The scope of the audit included the development and administration of the SADM Act. The scope also included the development and administration of the relevant legislative instruments and determinations, particularly those which put in place the monitoring and compliance frameworks that support the legislation.

Entity
NO-DEPTS-LISTED
Published: Friday 15 April 2005
Published

The objective of the audit was to evaluate the policies and practices of selected organisations to determine whether they had established sound arrangements for, and maintained effective control over, the administration of security incidents and investigations.

Entity
Australian Crime Commission; Australian Customs Service; Australian Maritime Safety Authority; Child Support Agency; Department of Finance and Administration; Attorney-General’s Department
Published: Thursday 26 June 2003
Published

This was a follow-up of Audit Report No. 29 2000-01, Review of Veterans' Appeals Against Disability Compensation Entitlement Decisions. That audit examined the Department of Veterans' Affairs (DVA's) and the Veterans' Review Board's (VRB's) management of the review of decisions for disability compensation. The objective of this audit was to assess the extent to which DVA and the VRB had implemented the four recommendations of Report No.29 2000-01, taking into account any changed circumstances, or new administrative issues, affecting implementation of these recommendations.

Entity
Department of Veterans' Affairs; Veterans' Review Board
Published: Tuesday 30 September 2014
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2014. It addresses the Requirements for Annual Reports for Departments, Executive Agencies and FMA Act Bodies approved by the Joint Committee of Public Accounts and Audit in May 2014; the performance measures set out in the outcome and programs framework in the 2013–14 Portfolio Budget Statements; section 28 of the Auditor-General Act 1997; and other annual reporting requirements provided for in legislation.

Published: Wednesday 21 April 2010
Published

During the preparation of the ANAO's Planned Audit Work Program 2006–07, JSCEM suggested that the ANAO consider a possible performance audit into the efficiency and effectiveness of the AEC's management of elections. JSCEM's suggestion was considered in the planning and preparation for this performance audit, which focuses primarily on the AEC's administration of the CEA in the lead-up to and conduct of the 2007 general election.

Entity
Australian Electoral Commission
Published: Tuesday 24 March 1998
Published

The audit reviewed the Defence's $5.05 billion New Submarine Project which commenced in 1982 and involves design and construction of six Collins class submarines and associated supplies and services. The objectives of the audit were to assess project management by the Department's Project Office in the light of accepted better-practice project management techniques. It also aimed to derive lessons learnt and recommendations that could be applied to the Project and to similar Defence projects now and in the future. The audit follows a 1992 audit of the Project by the ANAO and a review by the Joint Committee of Public Accounts in 1995.

Entity
Department of Defence
Published: Thursday 27 January 2000
Published

The objective of this performance audit was to assess the effectiveness and consistency of risk management processes undertaken by the Australian Taxation Office in administering individual taxpayer refunds.

Entity
Australian Taxation Office
Published: Wednesday 25 February 2009
Published

The audit focussed on performance information reporting by the submarine System Program Offices on reliability, safety systems and logistic support services. In the context of the sustainability arrangements, the audit considered combat system upgrades and personnel escape and rescue systems. Any arrangements that the Commonwealth may be considering regarding the potential sale of ASC were not within the scope of this audit.

Entity
Department of Defence
Published: Tuesday 17 June 2014
Published

The audit objective was to assess the effectiveness of the Department of Industry's administration of the Commercialisation Australia Program.

Entity
Department of Industry
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Published: Thursday 30 January 2014
Published

The objective of the audit was to assess the effectiveness of the Department of the Environment’s administration of the Strengthening Basin Communities Program.

Entity
Department of the Environment
Published: Friday 22 June 2012
Published

The objective of the audit was to assess the effectiveness of the implementation and administration of the Small Business Superannuation Clearing House.

 

Entity
Department of the Treasury; Department of Human Services; Australian Taxation Office
Published: Thursday 17 September 2009
Published

The audit objective was to assess DoHA's administration of prudential arrangements for the protection of residential aged care accommodation bonds.

Entity
Department of Health and Ageing
Published: Tuesday 24 January 2006
Published

The audit objective was to examine the effectiveness and efficiency of ASIC's implementation of Australian financial services licences. In particular, the audit examined ASIC's planning for the introduction of financial services licences; the roles of the Department of the Treasury (Treasury) and ASIC in defining the effective scope of licensing; ASIC's assessment and processing of licence applications; and ASIC's supervision of licensees.

Entity
Australian Securities and Investment Commission
Published: Saturday 31 January 2004
Published

A Special Account is a mechanism used to record amounts in the Consolidated Revenue Fund that are set aside for specified purposes. A total of $3.40 billion was reported as held in Special Accounts as of 30 June 2003, with $10.33 billion reported as credited to Special Accounts in 2002-03 and $10.06 billion in reported payments (debits) from these Accounts. The audit examined the establishment, management and abolition of Special Accounts by Commonwealth agencies, as well as compliance with legal requirements

Entity
Across Agency
Published: Monday 24 May 1999
Published

The objective of the audit was to assess the effectiveness of, and to identify possible areas for improvement in, Defence management of the general service fleet.

Entity
Department of Defence
Published: Monday 8 March 1999
Published

The purpose of the audit was to assess whether management of parliamentary workflow by the agencies reviewed was efficient and effective and to identify elements of good practice. In assessing agency effectiveness and efficiency, the audit focussed on issues of client service such as timeliness, quality and cost. It considered also the governance framework and accountability arrangements relevant to parliamentary workflow, as well as more operational considerations including the use of information technology, development of relevant management information and suitable benchmarking processes.

Entity
Centrelink; Department of Defence; Department of Family and Community Services; Department of Health and Aged Care
Published: Tuesday 25 June 2024
Published

The audit objective was to assess whether the Department of Defence's (Defence's) arrangements for the operation and maintenance of the Mulwala and Benalla facilities beyond June 2020 were established through appropriate processes and in accordance with the Commonwealth Procurement Rules (CPRs).

Entity
Department of Defence
Contact

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Published: Friday 9 February 2024
Published

Increased transparency and accountability on progress with major Defence equipment acquisitions has been a focus of parliamentary interest for some time. Beginning in 2007–08, an annual program has been established in conjunction with the Department of Defence to enable the ANAO to review and report to the Parliament on the status of major Defence acquisition projects, as set out in the Major Projects Report. The review includes information relating to the cost, schedule and progress towards delivery of required capability of individual projects as at 30 June each year. The Report is undertaken at the request of the Joint Committee of Public Accounts and Audit.

Entity
Department of Defence
Contact

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Published: Tuesday 23 January 2007
Published

The Department of the Treasury (the Treasury) manages Australia's relations with the International Monetary Fund (IMF) and various development banks. As of
30 June 2006, the Treasury's administered assets in the IMF and other international financial institutions totalled A$7.1 billion. Liabilities totalled A$4.8 billion. In addition to the liabilities of A$4.8 billion, there were contingent liabilities of A$7.3 billion, comprising uncalled share capital subscriptions.

In October 2002 a performance audit of the Treasury's management of international financial commitments (ANAO Audit Report No.10 of 2002–03 Treasury's Management of International Financial Commitments) was tabled in the Parliament. This audit is a follow-up to that audit. The objective was to assess the progress made by the Treasury in addressing the four major audit findings and two recommendations of the 2002 audit report.

Entity
NO-DEPTS-LISTED
Published: Wednesday 3 May 2006
Published

The objective of the audit was to assess whether selected Australian Government entities were effectively supporting their business requirements through planning for, and management of, the acquisition, disposal and use of their IPE assets. The audit reviewed each entity's policies and practices against a series of audit criteria across the following components of asset management: control environment; planning; acquisitions; operations; and disposals.

Entity
Across agencies
Published: Friday 12 March 2004
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Institute of Chartered Accountants of India

Published: Thursday 4 December 2003
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Chartered Secretaries Australia, Discussion Luncheon, Canberra

Published: Thursday 3 October 2002
Published

The Department of the Treasury (Treasury) manages Australia's relations with the International Monetary Fund (IMF) and various development banks, including those belonging to the World Bank Group. The audit examined Treasury's management of these obligations. In view of the size of Australia's investments and obligations, the audit focussed on financial management issues.

Entity
Department of the Treasury; Reserve Bank of Australia
Published: Monday 25 February 2002
Published

The Senate Order of 20 June 2001, required all FMA agencies to list contracts over $100 000 on the Internet. FMA agencies were to indicate, amongst other things, whether the contracts contained provisions requiring the parties to maintain confidentiality of any of its provisions or whether any provisions of the contract were regarded by the parties as confidential. The Senate Order also requested the ANAO to conduct an examination of a number of such contracts, and indicate whether any inappropriate use of confidentiality provisions was detected in that examination. The Government agreed that agencies would comply with the spirit of the Order because it was committed to transparency of Commonwealth contracts. The Government also indicated that agencies' compliance with the Order would be progressive as agencies refine arrangements and processes to meet the requirements

Entity
Across Agency
Published: Wednesday 13 May 1998
Published

The Australian Diplomatic Communications Network was developed to provide a secure communication and automation capability for domestic offices and overseas posts. The audit focussed on project management of the ADCNET project, and in particular:

  • how effectively the ADCNET project was managed;
  • how effectively project risks were managed; and
  • the extent to which project management processes have established whether ADCNET meets the specifications set by, and the expectations held by, DFAT, as well as any lessons to be learnt for this and other future projects.
Entity
Department of Foreign Affairs and Trade
Published: Friday 18 December 2009
Published

The objective of the audit was to assess how effectively DHS (including CSA), FaHCSIA and Centrelink managed the implementation of stage one of the CSSR and the Improving Compliance program.

Entity
Department of Human Services; Department of Families, Housing, Community Services and Indigenous Affairs; Centrelink
Published: Tuesday 17 December 2019
Published

This report complements the Interim Report on Key Financial Controls of Major Entities financial statement audit report published in June 2019. It provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of Australian Government entities for the period ended 30 June 2019.

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