284 Items found
Published: Wednesday 21 September 2022
Published

The objective of the audit was to assess the effectiveness of the Digital Transformation Agency’s procurement of ICT-related services.

Entity
Digital Transformation Agency
Contact

Please direct enquiries through our contact page.

Published: Wednesday 8 October 2025
Published

The objective of the audit was to assess the effectiveness of the implementation of procurement reforms by the DTA and Finance following on from Auditor-General Report No.5 2022–23 Digital Transformation Agency’s Procurement of ICT-related services.

Entity
Digital Transformation Agency; Department of Finance
Contact

Please direct enquiries through our contact page.

  • Where administrative efficiency is a key objective of digital transformation, agencies will benefit from establishing standards of service delivery and operational efficiency to monitor and assess relative performance and costs.
Potential audit: 2025-26
Potential

The DTA is the Australian Government’s adviser for the development, delivery, and monitoring of whole-of-government strategies, policies, and standards for digital and ICT investments, including ICT procurement. This audit would assess the administration and assurance of selected frameworks administered by the DTA for the use of emerging technologies in the public sector. This would include the delivery of the Data and Digital Government Strategy and Implementation Plan. This is the first combined data and digital strategy for the Australian Government, as a blueprint for the use and management of data and digital technologies through to 2030.

Entity
Digital Transformation Agency
Contact

Please direct enquiries through our contact page.

Published: Thursday 31 October 2019
Published

The objective of this audit was to examine the extent to which Australian Government entities have implemented the Digital Continuity 2020 policy, and how effectively the National Archives of Australia is monitoring, assisting, and encouraging entities to meet the specified targets of the policy.

Entity
Across Entities
Contact

Please direct enquiries through our contact page.

Published: Tuesday 11 June 2024
Published

The objective of this audit was to examine the effectiveness of DAFF’s administration of the Digital Services to Take Farmers to Markets (TFTM) program.

Entity
Department of Agriculture, Fisheries and Forestry
Contact

Please direct enquiries through our contact page.

Published: Tuesday 21 September 1999
Published

In November 1998, the Minister for Communications wrote to the Auditor-General requesting an assessment of the actual costs of Phase 1 digital conversion for the ABC and SBS, the sources of funds applied and the efficiency with which the funds had been used before the government considered further funding. The purpose of this limited scope performance audit was to assess a range of financial issues associated with the ABC and SBS conversion to digital broadcasting.

Entity
Australian Broadcasting Corporation; Special Broadcasting Service Corporation
Published: Tuesday 27 June 2017
Published

The objective of the audit was to assess the effectiveness of the Department of Human Services’ implementation of myGov as at November 2016.

Entity
Department of Human Services; Digital Transformation Agency (DTA); Australian Taxation Office (ATO)
Contact

Please direct enquiries relating to reports through our contact page.

Published: Friday 27 June 2008
Published

The audit objective was to examine if ACMA is, in respect of commercial broadcasting services, effectively discharging its regulatory responsibilities under the BSA. The audit examined ACMA's:

  • monitoring of commercial broadcasters' compliance with the BSA;
  • addressing non compliance with, and enforcement of, the BSA;
  • collection of broadcast licence fees; and
  • monitoring and reporting of its regulatory performance in respect of commercial broadcasting.
Entity
Australian Communications and Media Authority
Published: Tuesday 20 December 2011
Published

The objective of the audit was to assess the effectiveness of the management of risks arising from the use of PSDs in selected Australian Government agencies. The PSDs included within the scope of this audit were: USB flash drives; CDs and DVDs; external hard drives; laptop computers and smartphones.

Entity
Across agencies
Published: Wednesday 12 June 2024
Published

The objective of this audit was to assess the effectiveness of the Australian Digital Health Agency’s (ADHA) procurement relating to My Health Record system infrastructure.

Entity
Australian Digital Health Agency
Contact

Please direct enquiries through our contact page.

Published: Tuesday 3 April 2012
Published

The audit objective was to report on the administration of the Australia Network tender process and to identify lessons learned from the conduct of the process to inform future procurement activities.

Entity
Department of Foreign Affairs and Trade, Department of Broadband, Communications and the Digital Economy and Department of the Prime Minister and Cabinet
Published: Tuesday 31 May 2011
Published

The objective of the audit was to assess the effectiveness of DIAC’s management of the student visa program. Three key areas were examined in the audit: the processing of student visa applications; ensuring compliance with student visa conditions; and cooperation between DIAC and DEEWR.

Entity
Department of Immigration and Citizenship
Published: Thursday 29 March 2012
Published

The objective of the audit was to assess the effectiveness of Centrelink’s QOL control, which supports the integrity of payments administered by DHS on behalf of the Australian Government.

Entity
Department of Human Services
Published: Thursday 21 February 2019
Published

The objective of the audit was to examine the extent to which the Department of Human Services (Human Services) has implemented the recommendations made by the Australian National Audit Office (ANAO) in Auditor-General Report No. 37 of 2014–15 Management of Smart Centres’ Centrelink Telephone Services; as well as Human Services’ performance against call wait time and call blocking metrics.

Entity
Department of Human Services
Contact

Please direct enquiries through our contact page.

Published: Tuesday 15 March 2016
Published

The audit objective was to assess the effectiveness of the selected entities:

  • management of the delivery of projects awarded funding under four programmes where ANAO has previously audited the application assessment and selection processes; and
  • development and implementation of evaluation strategies for each of those programmes.
Entity
Department of Infrastructure and Regional Development; Department of Industry and Science; Department of Social Services
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 8 June 2011
Published

The objective of the audit was to assess the effectiveness of CSIRO’s development and administration of selected National Research Flagships. In assessing CSIRO’s performance, the ANAO examined whether:

  • mechanisms were in place to develop and implement the Flagships, within the context of the broader CSIRO change program;
  • governance arrangements for Flagships incorporated sound oversight, planning and reporting arrangements; and
  • periodic review activities were used to assess and improve the operation of the Flagships.
Entity
Commonwealth Scientific and Industrial Research Organisation
Published: Thursday 12 February 2015
Published

Mr Mr Ian McPhee, AO PSM - Auditor-General for Australia, presented an Australian Country Paper at the 6th ASOSAI Symposium in Kuala Lumpur, Malaysia

Published: Thursday 23 February 2023
Published

The objective of this audit was to examine the effectiveness of the Department of Home Affairs’ management of its public communications and media activities.

Entity
Department of Home Affairs
Contact

Please direct enquiries through our contact page.

Published: Thursday 11 July 2024
Published

The objective of the audit was to assess the effectiveness of Department of Defence's procurement and implementation of the myClearance system to date.

Entity
Department of Defence
Contact

Please direct enquiries through our contact page.

Published: Thursday 31 March 2022
Published

The audit assessed whether the Streamlining Government Grants Administration Program improved the effective and efficient delivery of grants administration.

Entity
Department of Finance; Department of Industry, Science, Energy and Resources; Department of Social Services
Contact

Please direct enquiries through our contact page.

Published: Thursday 13 June 2013
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office's (ATO) management and reporting of selected information relating to the goods and services tax and the fringe benefits tax.

Entity
Australian Taxation Office
Contact

Please direct enquiries relating to reports through our contact page.

Published: Friday 11 May 2018
Published

The objective of the audit was to assess the effectiveness of the Australian Government’s personnel security arrangements for mitigating insider threats.

Entity
Across Entities
Contact

Please direct enquiries through our contact page.

Published: Monday 31 August 2020
Published

The objective of this audit was to assess the extent to which entities’ establishment and use of ICT related procurement panels and arrangements supported the achievement of value for money outcomes.

Entity
Across Entities
Contact

Please direct enquiries through our contact page.

Published: Tuesday 9 March 2021
Published

The objective of the audit was to examine the effectiveness of the Department of Veterans’ Affairs' (DVA's) planning and management of the Veteran Centric Reform (VCR) program.

Entity
Department of Veterans' Affairs
Contact

Please direct enquiries through our contact page.

Published: Wednesday 16 February 2011
Published

The objective of the audit was to examine the effectiveness of the AFP's approach to its management of the implementation of NPIs.

Entity
Australian Federal Police
Published: Monday 24 February 2025
Published

The objective of the audit was to assess whether the Australian Taxation Office has effective arrangements in place to support the adoption of Artificial Intelligence.

Entity
Australian Taxation Office
Contact

Please direct enquiries through our contact page.

Published: Monday 3 April 2023
Published

The objective of this audit is to assess the effectiveness of the design and implementation of the Department of Agriculture, Water and the Environment’s cultural reform program prior to the July 2022 Machinery of Government changes.

Entity
Department of Agriculture, Fisheries and Forestry
Contact

Please direct enquiries through our contact page.

Published: Thursday 29 November 2007
Published

The objective of this follow-up audit is to assess the Tax Office's progress in implementing the recommendations of Audit Report No.59 2002–03, Administration of Australian Business Number Registrations, having regard to any changed circumstances, or new administrative issues, affecting the implementation of those recommendations.

 

Entity
Australian Taxation Office
Published: Friday 8 June 2012
Published

The objective of the audit was to assess the effectiveness of the ATO's management of its interpretative assistance activities for SMSFs.

Entity
Australian Taxation Office
Published: Thursday 24 September 2020
Published

The audit objective was to assess whether Services Australia appropriately managed risks to operating the current welfare payment system and appropriately prepared to transition to the future system.

Entity
Services Australia
Contact

Please direct enquiries through our contact page.

Published: Tuesday 20 February 2018
Published

The objective of the audit was to assess whether the Australian Taxation Office (ATO) has effectively responded to recent unscheduled information technology (IT) system outages.

Entity
Australian Taxation Office
Contact

Please direct enquiries through our contact page.

Published: Thursday 19 November 2020
Published

The objective of this audit was to assess whether the Australian Bureau of Statistics (ABS) is effectively preparing for the 2021 Census.

Entity
Australian Bureau of Statistics
Contact

Please direct enquiries through our contact page.

Published: Tuesday 19 May 2015
Published

The audit objective was to assess the effectiveness and efficiency of the Department of Human Services’ management of Smart Centres’ Centrelink telephone services.

Entity
Department of Human Services
Contact

Please direct enquiries relating to reports through our contact page.

Published: Monday 25 June 2012
Published

The objective of the audit was to assess the effectiveness of Customs and Border Protection's risk-based management of end-to-end processing of incoming international air passengers in achieving border security and passenger facilitation outcomes.

Entity
Australian Customs and Border Protection Service
Published: Thursday 19 April 2012
Published

The objective of the audit was to assess the effectiveness of the AFP’s administration of the Fighting Terrorism at its Source (FTAS) initiative and related measures.

Entity
Australian Federal Police
Published: Thursday 31 October 2024
Published

The objective of the audit was to examine whether the procurements that Department of Foreign Affairs and Trade conducts through its Australian Passport Office are complying with the Commonwealth Procurement Rules and demonstrating the achievement of value for money.

Entity
Department of Foreign Affairs and Trade
Contact

Please direct enquiries through our contact page.

Published: Wednesday 7 June 2023
Published

The objective of this audit was to assess whether the Department of Home Affairs’ procurement process for the Permissions Capability employed open and effective competition and achieved value for money, consistent with the Commonwealth Procurement Rules.

Entity
Department of Home Affairs
Contact

Please direct enquiries through our contact page.

Published: Tuesday 19 December 2017
Published

The objective of the audit was to assess the effectiveness of Medicare electronic claiming arrangements, including an assessment of the extent to which claiming and processing efficiencies for the Government, health professionals and Medicare customers have been achieved.

Entity
Department of Human Services
Contact

Please direct enquiries relating to reports through our contact page

Published: Thursday 14 February 2002
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Global Working Group Meeting, Wellington, New Zealand

Published: Wednesday 24 January 2024
Published

The objective of this audit was to assess the effectiveness of the Department of Finance’s administration of the Parliamentary Expenses Management System project.

Entity
Department of Finance
Contact

Please direct enquiries through our contact page.

Published: Monday 26 May 2025
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office’s procurement of IT managed services.

Entity
Australian Taxation Office
Contact

Please direct enquiries through our contact page.

Published: Wednesday 27 September 2017
Published

The audit objective was to assess the effectiveness of the design process and monitoring arrangements for the National Innovation and Science Agenda by the relevant entities.

Entity
Department of the Prime Minister and Cabinet; Department of Industry, Innovation and Science; Innovation and Science Australia
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 22 May 2019
Published

The audit’s objective was to determine if the Bureau of Meteorology’s processes support the delivery of effective extreme weather services.

Entity
Bureau of Meteorology
Contact

Please direct enquiries through our contact page.

Published: Wednesday 19 July 2017
Published

The ANAO 2017–18 Corporate Plan is the ANAO's key strategic planning document. It guides our operating environment and sets out how we will deliver on our purpose. The corporate plan is complemented by the annual audit work program which reflects the ANAO's strategy and deliverables for the coming year.

Contact

Please direct enquiries about our corporate plan through our contact page.

Published: Wednesday 1 May 2024
Published

The objective of this audit was to assess the effectiveness of NBN Co Limited’s (NBN Co’s) strategies to manage its transition from building to operating the national broadband network.

Entity
NBN Co Limited
Contact

Please direct enquiries through our contact page.

Published: Wednesday 27 June 2012
Published

To assess the extent to which agencies create, manage and dispose of records in accordance with key business, legal and policy requirements.

The agencies included in the audit were the: Australian Customs and Border Protection Service (Customs); Department of Immigration and Citizenship (DIAC); and the Department of the Treasury (Treasury). The audit also considered the Archives' response to Recommendation No. 1 from ANAO Audit Report No.6 2006, 07 Recordkeeping including the Management of Electronic Records, including whether they had clarified Australian Government records management requirements for agencies.

Entity
Across agencies
Published: Monday 3 April 2023
Published

This edition of Audit Insights is targeted at Australian Government officials who have responsibility for overseeing or conducting procurements, including those who only do procurement occasionally. The aim is to communicate lessons from our audit work to make it easier for people working within the Australian public sector to apply those lessons. It is drawn from audit reports tabled in 2020–21, 2021–22 and 2022–23 into Australian Government procurements.

Contact

Please direct enquiries through our contact page.

Published: Friday 9 August 2024
Published

An Audit Committee Chairs Forum was held on Friday 12 July 2024. The text on this page is the communique from the forum.

Contact

For any enquiries, please contact External.Relations@anao.gov.au

Published: Wednesday 27 May 2026
Published

The objective of the audit was to assess the readiness of the Australian Bureau of Statistics’ cyber security arrangements for the 2026 Census.

Entity
Australian Bureau of Statistics
Contact

Please direct enquiries through our contact page.

Published: Wednesday 22 November 2017
Published

The audit objective was to assess the effectiveness of the Australian Taxation Office's processes for estimating and monitoring the costs, savings and benefits associated with the Reinventing the ATO program.

Entity
Australian Taxation Office (ATO)
Contact

Please direct enquiries relating to reports through our contact page.

Published: Tuesday 1 March 2011
Published

The objective of the audit was to assess the administrative effectiveness of AGD's management of the Northern Territory Night Patrols Program.

Entity
Attorney-General's Department
Published: Thursday 6 June 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Human Services' (DHS) administration of the shopfront co-location of DHS services.

Entity
Department of Human Services
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 22 May 2013
Published

The audit objective was to assess the effectiveness of the Department of Industry, Innovation, Science, Research and Tertiary Education’s (DIISRTE’s) administration of the Education Investment Fund grants program.

(DIISRTE was the department that had responsibility for the administration of the EIF grants program during the course of the audit. The recommendations and suggestions for improvement are, however, directed to the Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education because this department now has responsibility for the administration of the program).

Entity
Department of Industry, Innovation, Climate Change, Science, Research and Tertiary Education; Department of Education, Employment and Workplace Relations
Contact

Please direct enquiries relating to reports through our contact page.

Published: Wednesday 22 June 2011
Published

The objective of the audit was to assess the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of EC measures and the implementation of the pilot of new drought reform measures.

Entity
Department of Agriculture, Fisheries and Forestry
Published: Thursday 4 February 2010
Published

The objective of this audit was to assess whether the WSA program has been administered effectively by the NWC/DEWHA, as relevant, and is achieving its stated program objective. Specifically, the ANAO examined whether:

  • funding proposals have been assessed and approved in a fair, consistent manner and in accordance with applicable criteria, program guidelines and better practice;
  • appropriate funding arrangements have been established with proponents, having regard to the size of the grant, the type of entity involved and the nature of the project; and
  • DEWHA (and previously the NWC) is actively monitoring whether proponents are complying with their obligations, and grant payments are made only in accordance with funding agreements.

More broadly, the audit examined DEWHA's strategy for evaluating and reporting on the long-term benefits of the program.

Entity
Department of the Environment, Water, Heritage and the Arts; National Water Commission
Published: Thursday 5 July 2018
Published

The ANAO Corporate Plan 2018–19 is the ANAO's key strategic planning document. It guides our operating environment and sets out how we will deliver on our purpose. The corporate plan is complemented by the annual audit work program which reflects the ANAO's audit strategy and deliverables for the coming year.

Contact

Please direct enquiries about our corporate plan through our contact page.

Published: Friday 9 December 2022
Published

An Audit Committee Chairs Forum was held at the Hotel Realm on Friday, 9 December 2022. The communique from the forum is now available here.

Contact

For any enquiries, please contact External.Relations@anao.gov.au

Updated: Monday 21 July 2025
Updated

The policy for responsible use of artificial intelligence (AI) in government in government includes mandatory requirements to nominate accountable officials and publish AI transparency statements. This statement provides details of the Australian National Audit Office (ANAO) implementation of these policy requirements.

Contact

Please direct enquiries through our contact page.

Published: Thursday 27 January 2005
Published

Medicare is Australia's universal health insurance scheme. Underpinning Medicare is one of Australia's largest and more complex computer databases the Medicare enrolment database. At the end of 2004 the Medicare enrolment database contained information on over 24 million individuals. This audit examines the quality of data stored on that database and how the Health Insurance Commission (HIC) manages the data.

Entity
Health Insurance Commission; Medicare Australia; Human Services