1922 Items found
Published: Monday 10 July 2017
Published

The objective of the audit was to assess the effectiveness of the Department of the Environment and Energy’s arrangements for the preparation and reporting of Australia’s greenhouse gas emissions estimates and projections.

Entity
Department of the Environment and Energy
Contact

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Responded: Thursday 24 September 2015
Response provided

The Auditor-General (A/g) responded on 24 September 2015 to correspondence from the Hon Warren Truss MP on 18 September 2015 regarding probity and conflict of interest arrangements in place for the OneSKY Australia programme being led by Airservices Australia.

Contact

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Published: Friday 24 March 2023
Published

The ANAO provided an article to the March 2023 edition of the PASAI newsletter on the development of a methodology for auditing ethics. The article was titled SAI Australia develops methodology for auditing ethics.

Contact

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Published: Wednesday 29 June 2022
Published

The objective of the audit was to examine the effectiveness of Services Australia’s arrangements for the management of contractors.

Entity
Services Australia
Contact

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Published: Wednesday 31 May 2023
Published

The objective of this audit was to assess the effectiveness of Services Australia's management of social security and welfare debt. 

Entity
Services Australia
Contact

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Due to table: November 2025
Report preparation

The objective of this audit is to assess the effectiveness of Services Australia’s management of the privacy of client information.

Entity
Services Australia
Contact

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Published: Wednesday 6 August 2008
Published

The objective of this audit was to assess the effectiveness of Tourism Australia's governance arrangements, the management of its marketing contracts, and whether outcomes are being achieved. The audit reviewed Tourism Australia's:

  • procurement processes for selecting service providers;
  • management of service provider contracts; and
  • governance framework including planning, performance management and reporting.
Entity
Tourism Australia
Published: Thursday 28 September 2017
Published

The objective of this audit was to examine whether the Australian Postal Corporation (Australia Post) is meetings its Community Service and International obligations efficiently and the effectiveness of Commonwealth shareholders in monitoring value for money.

Entity
Australian Postal Corporation (Australia Post); Department of Finance; Department of Communications and the Arts
Contact

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Published: Thursday 11 February 2010
Published

The objective of the audit was to assess how effectively Geoscience Australia provides geoscientific and geospatial information and services to assist the Australian Government and key stakeholders. Particular emphasis was given to:

  • the collection and management of geoscientific and geospatial data and information, including accessibility;
  • the provision of products and services; and
  • governance arrangements.

The ANAO examined a number of datasets and product and service projects to assess Geoscience Australia's performance in providing geoscientific and geospatial information and services.

Entity
Geoscience Australia
Due to table: January 2026
Open for contribution

The objective of this audit is to assess the effectiveness of Services Australia’s compliance with domestic and international travel requirements.

Entity
Services Australia
Contact

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Published: Thursday 2 April 2020
Published

The objective of this audit was to examine the effectiveness of bilateral agreement arrangements between Services Australia and other entities.

Entity
Across Entities
Contact

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Published: Thursday 14 April 2011
Published

The audit objective was to assess the effectiveness of CRS Australia’s delivery of Disability Management Services. In assessing CRS Australia’s performance, the ANAO examined whether:

  • services are delivered in accordance with CRS Australia’s operating procedures, which incorporate the Disability Services Standards and the requirements of the DEEWR MOU;
  • CRS Australia has an effective client feedback (including complaints) system, which is used to identify and address business risks and areas for improving service delivery; and
  • sound governance arrangements (including performance monitoring and reporting) are in place to monitor service delivery.

The audit did not specifically examine issues and information relating to the commercial nature of the business, such as profitability levels and competitive neutrality arrangements.

Entity
Department of Human Services
Potential audit: 2025-26
Potential

This audit would assess the effectiveness of Services Australia’s processes to ensure that payments are made in accordance with the law.

Services Australia delivers a wide range of services and payments on behalf of other Australian Government entities, including social security, child support, student payments, family assistance, aged care, and health programs. Services Australia operates under a legal framework that includes various pieces of legislation and regulatory commitments including the Human Services (Centrelink) Act 1997, Child Support (Registration and Collection) Act 1988, Child Support (Assessment) Act 1989, Public Governance, Performance and Accountability Act 2013, and the Commonwealth Fraud Control Framework. Services Australia operates a compliance program that aims to maintain the integrity of Australia’s welfare system and ensure that all operations are conducted within the legal framework. Components of the approach include payment reviews, data-matching and data mining, investigations, and various compliance activities, including identity checks and educating customers about their rights and obligations to support voluntary compliance.

Entity
Services Australia
Contact

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Published: Thursday 27 April 2017
Published

The objective of this audit was to assess the effectiveness to date of the implementation of the Tourism 2020 strategy by the Australian Trade and Investment Commission (Austrade) and Tourism Australia.

Entity
Australian Trade and Investment Commission (Austrade); Tourism Australia
Contact

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Published: Wednesday 19 September 2012
Published

The objective of the audit was to assess the effectiveness of Regional Australia’s management of the design and implementation of the first application round of the RDAF program.

The establishment of a new infrastructure program to fund projects identified by Regional Development Australia committees in regional areas was one of the initiatives established to deliver on the Government's September 2010 agreement with the Independent Members for Lyne and New England. The program was to fund projects that support the infrastructure needs and economic and community growth of Australia’s regions.

Entity
Department of Regional Australia, Local Government, Arts and Sport
Published: Thursday 9 April 2020
Published

The objective of the audit was to assess whether Defence Housing Australia administers its functions efficiently and effectively, and in accordance with the Government Business Enterprise guidelines.

Entity
Defence Housing Australia; Department of Defence; Department of Finance
Contact

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Published: Tuesday 22 August 2017
Published

The audit objective was to determine whether selected grant programs are being administered efficiently by the Australia Council in relation to suitable comparators. The selected grant programs are collectively known as the Australia Council Grants Program.

Entity
Australia Council; Department of Social Services; National Health and Medical Research Council
Contact

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Published: Monday 23 November 1998
Published

The primary objective of the audit was to assess the economy, efficiency and effectiveness of DoTRD's implementation of Annex 17 in the Australian aviation environment. The ANAO concluded that DoTRD has established a regulatory regime which ensures Australia's compliance with the standards embodied in Annex 17. However, there are areas where Australia's aviation security regime can be strengthened even further including; developing a more robust approach to risk management, developing a longer-term perspective to DoTRD's planning structure, development of proactive alliances with aviation regulators in neighbouring countries in the Asia-Pacific region, further improvement of the airport audit process, development and implementation of an evaluation strategy, development of a formal transparent approach to enforcement.

Entity
Department of Transport and Regional Services
Published: Monday 24 May 2010
Published

The objective of this audit was to examine the effectiveness of Medicare Australia's administration of the PBS. In assessing the objective, the audit considered three key areas:

  • Medicare Australia's relationship with the PBS policy agency (DoHA) and service delivery policy agency (Department of Human Services (DHS));
  • the management arrangements and processes underpinning Medicare Australia's delivery of the PBS (including the means by which Medicare Australia gains assurance over the integrity of the PBS); and
  • how Medicare Australia undertakes its three main responsibilities relating to the delivery of the PBS, namely: approving pharmacies; approving authority prescriptions; and processing PBS claims.
Entity
Medicare Australia; Department of Human Services; Department of Health and Ageing
Published: Monday 27 November 2023
Published

The objective of the audit was to assess the effectiveness of the establishment of the Workforce Australia Services panel.

Entity
Department of Employment and Workplace Relations
Contact

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Responded: Friday 18 May 2018
Response provided

The Auditor-General responded on 19 April 2017, and followed-up on 19 July 2017 and 18 May 2018, to correspondence from the Hon. Wayne Swan MP dated 27 March 2017, requesting that the Auditor-General conduct an investigation to examine the operation of the Northern Australia Infrastructure Facility (NAIF), its independence and the quality of the systems and analyses being implemented.

Contact

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Responded: Wednesday 19 July 2017
Response provided

The Acting Auditor-General responded on 11 May 2017, and the Auditor-General followed-up on 19 July 2017, to correspondence from Ms Cathy McGowan AO MP dated 10 April 2017. Ms McGowan had requested that the Auditor-General conduct an audit of the Regional Australia Impact Statement process, which is administered by the Department of Infrastructure and Regional Development.

Contact

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Published: Thursday 29 June 2023
Published

The objective of this audit was to examine the effectiveness of the Department of Defence’s development and implementation of Australia’s approach to providing military assistance to the Government of Ukraine.

Entity
Department of Defence
Contact

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Published: Monday 16 December 2024
Published

The audit objective was to assess whether Tourism Australia’s procurement and contract management activities are complying with the Commonwealth Procurement Rules and demonstrating the achievement of value for money.

Entity
Tourism Australia
Contact

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Published: Thursday 10 November 2005
Published

Mr Ian McPhee - Auditor-General for Australia, presented to the CPA Australia

Published: Monday 4 May 2015
Published

Mr Mr Ian McPhee, AO PSM - Auditor-General for Australia, reflected on his 10 years as Auditor-General for Australia during a presentation to the Australasian Council of Public Accounts Committees in Adelaide, South Australia

Published: Wednesday 10 April 2019
Published

The objective of the audit was to examine the effectiveness of governance and integrity arrangements for the Northern Australia Infrastructure Facility (NAIF). 

Entity
Northern Australia Infrastructure Facility
Contact

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Published: Monday 20 June 2022
Published

The objective of the audit was to assess the effectiveness of the governance board in Hearing Australia.

Entity
Hearing Australia
Contact

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Published: Tuesday 20 April 2010
Published

The objective of this audit was to assess the coordination of Australian, State and Territory Government climate change programs and the integrity of measuring and reporting of Australia's greenhouse gas emissions and abatement. Particular emphasis was given to the:

  • coordination of Australian Government and State/Territory climate change programs;
  • integrity of the national inventory to measure Australia's greenhouse gas emissions; and
  • integrity of measuring and reporting government abatement measures.
Entity
Department of Climate Change and Energy Efficiency; Department of Innovation, Industry, Science and Research
Published: Thursday 19 June 2025
Published

The objective of the audit was to assess the effectiveness of Creative Australia’s fraud and corruption control arrangements.

Entity
Creative Australia
Contact

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Published: Friday 12 March 2004
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented to the Institute of Chartered Accountants of India

Published: Tuesday 2 October 2001
Published

In August 1997, Works Australia, a former business unit of the former Department of Administrative Services,was sold by the then Office of Asset Sales (OAS). For a price of $4.2 million, the purchaser acquired the assets of Works Australia and accepted certain liabilities. At the time the sale was completed, Works Australia held $43.7 million in cash belonging to Commonwealth agencies (known as client advances). ANAO programmed an audit to examine oversight of the post-sale contractual arrangements for each of the 307 Commonwealth client advances totalling $43.7 million transferred to the purchaser and found that the $43.7 million in client advances transferred to the purchaser of Works Australia in August 1997 has been effectively accounted for as of July 2001 by the Commonwealth agencies concerned. In addition, the relevant financial security arrangements over the Works Australia client advances have been effectively administered in accordance with the terms and conditions of the Works Australia Sale Agreement by Finance.

Entity
Across Agency
Published: Tuesday 8 August 2017
Published

The audit objective is to examine the effectiveness of measures taken to strengthen the protection of Australia’s missions and staff overseas.

Entity
Department of Foreign Affairs and Trade
Contact

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Responded: Tuesday 5 July 2022
Response provided

The Auditor-General responded on 5 July 2022 to correspondence from the Hon Richard Marles MP dated 31 May 2022, requesting that the Auditor-General conduct an investigation to review the Workforce Australia procurement processes. 

Contact

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Potential audit: 2025-26
Potential

This audit would assess the effectiveness and efficiency of cost recovery activities conducted by IP Australia. Areas to be examined would be cost recovery models used by IP Australia, including business processes, fee structures, how this links to the delivery of its business and how IP Australia ensures arrangements remain fit for purpose with changes to its operating environment. Following the Productivity Commission inquiry in 2016 and the government’s response, IP Australia has completed two fee reviews. In 2023–24 IP Australia recovered more than 98 per cent of its costs by charging for its services.

Entity
IP Australia
Contact

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Published: Thursday 15 May 1997
Published

The objectives of the audit were to examine and evaluate the efficiency, economy and administrative effectiveness of the non-judicial activities of the Family Court of Australia. A major aim of the audit was to identify administrative better practices that could be promulgated throughout the Court. The criteria for the audit address the following issues: corporate planning; performance measurement; organisational structure; human resource management; human resource development; management information and reporting systems; and operational processes and procedures.

Entity
Across Agency
Published: Wednesday 20 June 2012
Published

The objective of the audit was to assess the effectiveness of the Department of Agriculture, Fisheries and Forestry’s administration of the Northern Australia Quarantine Strategy. The ANAO examined whether the department had established effective:

  • administrative and governance arrangements to support NAQS;
  • processes for identifying biosecurity risks and conducting scientific activities to address identified risks;
  • arrangements for managing the quarantine aspects of Torres Strait border movements; and
  • public awareness activities that reflect identified biosecurity risks and support the program’s objectives.
Entity
Department of Agriculture, Fisheries and Forestry
Published: Tuesday 11 September 2007
Published

The objective of this audit was to examine Australia's preparedness to respond to a human influenza pandemic and an outbreak of avian influenza in domestic poultry. The audit assessed:

  • the whole of government arrangements for an influenza pandemic;
  • action taken by DAFF to implement the recommendations from Exercise Eleusis, which tested the response arrangements for avian influenza;
  • DoHA's planning for, and execution of, Exercise Cumpston, which tested the preparedness and response to an influenza pandemic; and
  • the establishment, management and deployment arrangements of the National Medical Stockpile.
Entity
Department of Health and Ageing; Department of Agriculture, Fisheries and Forestry
Published: Thursday 18 November 2010
Published

The objective of the audit was to assess FSANZ's administration of its food standard functions, as specified in the Food Standards Australia New Zealand Act, 1991 (last amended 2007).
Particular emphasis was given to whether:

  • FSANZ's performance management and reporting provided effective support and ensures accountability;
  • FSANZ effectively administered its food standard development and variation function, including its stakeholder management; and
  • FSANZ effectively monitored the implementation of its standards and coordinates relevant jurisdictions to address market failures.
Entity
Food Standards Australia New Zealand
Potential audit: 2025-26
Potential

This audit would examine the effectiveness of the Australian Government’s response to scams in Australia.

Scams are a growing threat to Australian consumers and businesses, with financial losses to scams reported to be at least $3.1 billion in 2022 (a 72 per cent increase on losses recorded in 2021). In 2021–22, 65 per cent of Australians were exposed to a scam attempt, up from 55 per cent in the previous year. Since 1 July 2023, the National Anti Scam Centre in the ACCC has aimed to link government organisations, industry and Australians to work together to prevent scam activity. From 1 July 2026 the Scams Prevention Framework, coordinated by the Department of the Treasury will come into effect. This is expected to formalise the work of the department in coordinating scam prevention efforts with industry.

Entity
Australian Competition and Consumer Commission
Contact

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Published: Thursday 31 October 2013
Published

The objective of the audit was to assess the effectiveness of Australia’s arrangements to meet its treaty obligations under three selected treaties:

  • International Convention on Civil Liability for Bunker Oil Pollution Damage 2001;
  • Agreement between Australia and the International Atomic Energy Agency for the Application of Safeguards in connection with the Treaty on the Non-Proliferation of Nuclear Weapons of 1 July 1968 and Additional Protocol; and
  • Convention on the Rights of the Child 1990.
Entity
Across Agencies
Contact

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Published: Thursday 17 January 2019
Published

The objective of this audit was to assess the extent to which the Department of Agriculture and Water Resources (Agriculture) has addressed the recommendations from ANAO Audit Report No. 46 of 2011–12, Administration of the Northern Australia Quarantine Strategy (NAQS).

Entity
Department of Agriculture and Water Resources
Contact

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Published: Friday 7 May 2021
Published

The objective of this audit was to assess the effectiveness and efficiency of Indigenous Business Australia’s (IBA's) management of its business support and investment activities.

Entity
Indigenous Business Australia
Contact

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Published: Wednesday 17 May 2017
Published

In this inaugural edition of audit insights, we look at the history and mandate of the Auditor-General of Australia, the functions delivered under the Auditor-General Act, the purpose of the Australian National Audit Office (ANAO) and our relationship with the Australian Parliament.

Contact

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Published: Friday 26 February 2010
Published

Presentation by the Indonesian Ambassador, His Excellency, Primo Alui Joelianto Embassy of the Republic of Indonesia, to the Auditor-General for Australia, Mr Mr Ian McPhee

Responded: Wednesday 6 April 2016
Response provided

The Auditor-General responded on 6 April 2016 to correspondence from Senator Hanson-Young on 30 March 2016 regarding Refugee resettlement deal established between the Commonwealth Government of Australia and the Kingdom of Cambodia in September of 2014.

Contact

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Published: Tuesday 23 February 2010
Published

The objective of the audit was to assess the effectiveness of Customs and Border Protection's performance in managing and coordinating enforcement operations against illegal foreign fishing in Australia's northern waters. The audit focused on Customs and Border Protection's role within the whole of government policy coordination framework; the effectiveness of its intelligence support for operational planning and policy and strategy development; its performance in planning, prioritising and administering effective enforcement operations; and its performance in measuring and reporting on the effectiveness of the program.

Entity
Australian Customs and Border Protection Service
Published: Monday 3 March 2025
Published

The purpose of the audit was to assess the effectiveness of Sport Integrity Australia’s management of the National Anti-doping Scheme.

Entity
Sport Integrity Australia
Contact

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Published: Wednesday 18 October 2006
Published

On 9 May 2006, the Auditor-General advised the then Minister for Transport and Regional Services that he would undertake a performance audit and that the specific audit objectives and approach would be established once officers of the Australian National Audit Office (ANAO) had the opportunity to undertake preliminary enquiries with senior staff in Airservices Australia and the Department of Transport and Regional Services (DOTARS). On 31 May 2006, the Auditor-General designated a performance audit under Section 18 of the Auditor-General Act 1997 (Auditor-General Act). The objectives of the performance audit were to: examine the development and administration by Airservices Australia of its contracts with the Solomon Islands Government for upper airspace management; assess the regularity of payments made under the contracts and steps taken by Airservices Australia in respect of any irregularities; and make recommendations for any improvements in the processes employed by Airservices Australia in developing and administering these and similar contractual arrangements.

Entity
Airservices Australia
Potential audit: 2025-26
Potential

The audit would examine the effectiveness of the administration of the PALM scheme. The Pacific Australia Labour Mobility (PALM) scheme is Australia’s primary temporary migration program and supports Australia’s strategic interests in the Pacific. The PALM scheme helps to fill unskilled to semi-skilled jobs in rural and regional Australia, and in agriculture and food processing nationally, by offering eligible employers access to a pool of workers from the Pacific Islands and Timor-Leste. The PALM scheme is managed by the Department of Employment and Workplace Relations and the Department of Foreign Affairs and Trade. In 2023–24, the PALM Scheme’s administered expense budget was $11.0 million. As at 30 June 2024, there were 34,230 workers participating in PALM with 478 participating employers.

Entity
Department of Employment and Workplace Relations; Department of Foreign Affairs and Trade
Contact

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Published: Wednesday 14 October 2009
Published

Mr Ian McPhee - Auditor-General for Australia, presented at the Australian Institute of Company Directors Public Sector Governance Conference

Published: Tuesday 6 September 2005
Published

The objective of this audit was to assess the provision of export assistance and support to new and irregular exporters in rural and regional Australia through the TradeStart program. The focus on rural and regional Australia reflects the priority given by the Government to providing effective business and trade assistance to small businesses and rural and regional businesses. However, broader aspects of TradeStart management, such as contract and risk management, have been assessed across the program as a whole.

Entity
Australian Trade Commission (Austrade)
Published: Thursday 10 December 2020
Published

The objective of the audit was to assess whether Services Australia had effectively managed risks related to the rapid preparation for and delivery of COVID-19 economic response measures.

Entity
Services Australia
Contact

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Published: Tuesday 18 June 2024
Published

The objective of this audit was to assess whether the Federal Court of Australia is effectively managing the use of corporate credit cards for official purposes in accordance with legislative and entity requirements.

Entity
Federal Court of Australia
Contact

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  • Services Australia’s personal leave policy requires documentary evidence supporting personal leave applications to be submitted within five working days of returning to work following absence. Entities should, where appropriate develop policies for unscheduled leave such as personal (and carer’s) leave that include specific requirements for unscheduled leave applications and supporting documentary evidence to be submitted within an appropriate and measurable timeframe.
  • AgriFutures Australia fully documented its handling of probity allegations, which demonstrated a positive, transparent approach to managing probity. Such matters also represent an opportunity to test controls to ensure they are effective and can be used as a case study to train staff.
Published: Tuesday 17 June 2014
Published

The audit objective was to assess the effectiveness of the Department of Industry's administration of the Commercialisation Australia Program.

Entity
Department of Industry
Contact

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Published: Wednesday 16 April 2008
Published

The objective of the audit was to assess how well EMA is meeting its objective of providing national leadership in the development of measures to reduce risk to communities and manage the consequences of disasters.

Entity
Attorney-General's Department
  • AgriFutures Australia maintained a comprehensive gifts register, which helped it demonstrate that it is appropriately managing its risks of inappropriate external influence. Similarly, retaining records of credit card transactions and their timely review, as the Grains Research and Development Corporation generally did, helps demonstrate that an entity is appropriately managing its credit card risks.
Published: Wednesday 31 August 2016
Published

The audit objective was to examine whether Airservices Australia has effective procurement arrangements in place, with a particular emphasis on whether consultancy contracts entered into with International Centre for Complex Project Management (ICCPM) in association with the OneSKY Australia project were effectively administered.

Entity
Airservices Australia
Contact

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