1343 Items found
Published: Thursday 15 July 2004
Published

This audit examined DIMIA's administration of onshore compliance under rhe Migration Act 1958 (Cth) as amended (the Act). In particular, it focused on whether DIMIA had implemented appropriate onshore compliance strategies in regard to people who enter Australia lawfully but whose presence becomes unlawful through: - the expiry of their visa; or - a breach of visa conditions and cancellation of their visa.

Entity
Department of Immigration and Multicultural and Indigenous Affairs
Published: Thursday 28 May 2020
Published

This report focuses on the results of the interim financial statements audits, including an assessment of entities’ key internal controls, supporting the 2019–20 financial statements audits. This report examines 24 entities, including all departments of state and a number of major Australian government entities. The entities included in the report are selected on the basis of their contribution to the income, expenses, assets and liabilities of the 2018–19 Consolidated Financial Statements (CFS). Significant and moderate findings arising from the interim audits are reported to the responsible Minister(s), and all findings are reported to those charged with governance of each entity.

Contact

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Published: Monday 25 June 2012
Published

The objective of the audit was to assess the effectiveness of ASIO’s arrangements for providing timely and soundly based security assessments of individuals to client agencies.

Entity
Australian Security Intelligence Organisation
Published: Wednesday 16 June 2010
Published

The objective of this audit was to examine whether Army effectively administers the Army Individual Readiness Notice to support the achievement of its purpose.

Entity
Department of Defence
Published: Tuesday 1 March 2011
Published

The objective of the audit was to assess the administrative effectiveness of AGD's management of the Northern Territory Night Patrols Program.

Entity
Attorney-General's Department
Published: Wednesday 25 January 2006
Published

The ANAO conducted fieldwork in each of the audited agencies to identify the processes they used to design and review forms. The ANAO also identified the extent to which the agencies' forms are available online and their approaches to placing forms online.

Entity
Australian Bureau of Statistics; Centrelink; Child Support Agency; Medicare Australia
Published: Thursday 26 June 2003
Published

This was a follow-up of Audit Report No. 29 2000-01, Review of Veterans' Appeals Against Disability Compensation Entitlement Decisions. That audit examined the Department of Veterans' Affairs (DVA's) and the Veterans' Review Board's (VRB's) management of the review of decisions for disability compensation. The objective of this audit was to assess the extent to which DVA and the VRB had implemented the four recommendations of Report No.29 2000-01, taking into account any changed circumstances, or new administrative issues, affecting implementation of these recommendations.

Entity
Department of Veterans' Affairs; Veterans' Review Board
Published: Thursday 8 December 2011
Published

The objective of the audit was to assess the effectiveness of the ATO’s compliance management approach in the SME market.

Entity
Australian Taxation Office
Published: Thursday 22 April 2010
Published

The audit scope covered the management of the AusLink R2R Standard Program and the AusLink R2R Supplementary Program. The scope did not include management of the Nation Building Roads to Recovery Program, which has only recently commenced. The audit objectives were to:

  • assess the effectiveness of the management of the AusLink Roads to Recovery Program;
  • assess the delivery of the program and management of the funding, including the extent to which the program has provided additional (rather than substitute) funding for land transport infrastructure; and
  • identify opportunities for improvements to the management of the program.
Entity
Department of Infrastructure, Transport, Regional Development and Local Government
Published: Thursday 27 February 2003
Published

The Service Chiefs of Navy, Army and Air Force are accountable to the Chief of the Defence Force for the way that equipment is used by their Service. They are also accountable for the safety, fitness for service and environmental compliance of the equipment. The audit report deals with the way that the Service Chiefs are assured of the safety and suitability for service of the Australian Defence Force's (ADF's) ordnance systems. Ordnance systems include munitions such as missiles, shells and mines, and the auxiliary material necessary to aim, launch and guide munitions.

Entity
Department of Defence
Published: Wednesday 10 March 2010
Published

The objective of this audit was to examine the effectiveness of Defence and the DMO's management of procurement and through life support arrangements to meet the explosive ordnance requirements of the ADF, particularly the non-guided munitions requirements of Army. This included a review of the progress of Defence and the DMO in implementing the recommendations of ANAO Audit Report No.40 2005–06.

Entity
Department of Defence; Defence Materiel Organisation
Published: Thursday 29 January 2004
Published

The audit sought to assess how well the Australian Taxation Office (ATO) manages aggressive tax planning. We did this by exploring the nature of aggressive tax planning and the ATO's approach to its management. In the latter context, we looked at:

  • the ATO's previous experience with aggressive tax planning and action on previous significant external reviews, particularly dealing with mass marketed investment schemes;
  • strategy and operations, intelligence gathering and use; and the identification and management of promoters given their significant role in aggressive tax planning.
Entity
Australian Taxation Office
Published: Thursday 17 September 2009
Published

The audit objective was to assess DoHA's administration of prudential arrangements for the protection of residential aged care accommodation bonds.

Entity
Department of Health and Ageing
Published: Thursday 7 December 2006
Published

The objective of the audit was to assess whether the APVMA is performing its key regulatory functions effectively. In particular, the audit examined the APVMA's arrangements for:

  • planning and overseeing the delivery of regulatory functions;
  • registering pesticides and veterinary medicines in a timely manner;
  • obtaining external scientific advice to support the registration function;
  • monitoring the quality of pesticides and veterinary medicines approved for sale in Australia; and
  • administering its cost recovery framework.
Entity
Australian Pesticides and Veterinary Medicines Authority
Published: Tuesday 21 June 2005
Published

The objective of the audit was to express an opinion on the effectiveness of HOP management having regard to: compliance with applicable Australian Government policies; compliance with internal guidelines to assist loans officers to assess applications and manage loans; and programme performance reporting.

Entity
Indigenous Business Australia
Published: Tuesday 16 December 2008
Published

The audit objective was to assess how well agencies manage their websites. Particular attention was given to the audited agencies' website purposes, risk management and planning, policies, content management procedures, and performance monitoring and reporting. These elements provide the framework for the design, implementation and operation of websites.

Entity
Australian Bureau of Statistics; Department of Agriculture, Fisheries and Forestry; Department of Foriegn Affairs and Trade
Published: Tuesday 30 September 2008
Published

The objective of the audit was to assess whether Customs has implemented effective measures to control IUU fishing in the Southern Ocean. The audit examined Customs' management and coordination of enforcement operations in the Southern Ocean, with particular emphasis on:

  • the approach to assessing and reporting SOMPR program performance, and whether outcomes are being met;
  • coordination with other stakeholder agencies to meet program outcomes;
  • the operational planning framework, management of human and physical resources and contract management; and
  • the management of the deployment and operation of program maritime assets.
Entity
Australian Customs Service
Published: Thursday 18 December 2014
Published

This report complements the interim phase report published in June 2014 (Audit Report No.44 2013–14), and provides a summary of the final audit results of the audits of the financial statements of 251 Australian Government entities, including the Consolidated Financial Statements for the Australian Government.

Entity
Across Entities
Contact

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Published: Wednesday 18 June 2014
Published

The objective of the audit was to assess the effectiveness of the Department of the Environment’s regulation of proponents’ compliance with Part 9 of the Environment Protection and Biodiversity Conservation Act 1999.

Entity
Department of the Environment
Contact

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Published: Thursday 29 March 2007
Published

The objective of the audit was to assess and report on the administration of the Act by the department in terms of protecting and conserving threatened species and threatened ecological communities in Australia.

Entity
Department of the Environment and Water Resources
Published: Thursday 12 June 2014
Published

The objective of the audit was to examine the application of the Australian Taxation Office's Compliance Effectiveness Methodology in evaluating the effectiveness of key compliance activities and shaping the development of strategies to promote voluntary compliance.

Entity
Australian Taxation Office
Contact

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Published: Wednesday 23 November 2011
Published

The audit objective was to assess the effectiveness of SEWPaC’s management of the IPA program in relation to the two primary targets of the IPA program under the Caring for our Country initiative (2008–13) which are to:

  • expand the contribution of the IPA program to the NRS by between eight and 16 million hectares (an increase of at least 40 per cent), of which 1.8 million hectares are to be in northern and remote Australia; and
  • ensure the continued use, support and reinvigoration of traditional ecological knowledge to underpin biodiversity conservation in the Plans of Management of 32 newly initiated projects.
Entity
Department of Sustainability, Environment, Water, Population and Communities
Published: Friday 28 November 2003
Published

The Survey of Fraud Control Arrangements in APS agencies was conducted to identify improvements made by agencies since the 1999 survey, and in response to the revised Commonwealth Fraud Control Guidelines released in May 2002. Its objective was to assess the key aspects of fraud control arrangements in place across the APS against the Commonwealth Fraud Control Guidelines 2002.

Entity
Across Entities
Published: Wednesday 16 April 2014
Published

The audit objective was to assess the administrative effectiveness of Defence’s procedures to provide emergency assistance to the civil community.

Entity
Department of Defence
Contact

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Published: Wednesday 25 May 2011
Published

The objective of the audit was to examine whether the UP and CPP services provided by the Australian Federal Police Protection Service are being managed effectively. In particular, the audit examined:

  • whether the Protection function has been effectively integrated into the AFP, and sound arrangements are in place to strategically plan Protection services and manage risks;
  • whether Protection staff have access to appropriate training and guidance; and
  • the management arrangements for UP and CPP services.
Entity
Australian Federal Police
Published: Monday 11 February 2013
Published

The objective of the audit was to assess the effectiveness of DIAC’s management of individual management services provided to people in immigration detention.

Entity
Department of Immigration and Citizenship
Published: Tuesday 26 February 2008
Published

The audit objective was to determine whether DIAC's biometrics program had appropriate:

  • business review processes (including a business case);
  • authorisation;
  • business and IT governance arrangements; and
  • IT project management and systems development arrangements.
Entity
Department of Immigration and Citizenship
Published: Tuesday 23 June 2009
Published

The objective of this audit was to assess whether selected organisations had effective security risk management programs, including whether a selection of protective security risk treatment controls was working as designed.

Entity
Across Agencies
Published: Friday 9 February 2024
Published

Increased transparency and accountability on progress with major Defence equipment acquisitions has been a focus of parliamentary interest for some time. Beginning in 2007–08, an annual program has been established in conjunction with the Department of Defence to enable the ANAO to review and report to the Parliament on the status of major Defence acquisition projects, as set out in the Major Projects Report. The review includes information relating to the cost, schedule and progress towards delivery of required capability of individual projects as at 30 June each year. The Report is undertaken at the request of the Joint Committee of Public Accounts and Audit.

Entity
Department of Defence
Contact

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Published: Thursday 19 June 2014
Published

The audit objective was to assess the effectiveness of DHS’ implementation of initiatives to support the delivery of services to Indigenous Australians.

Entity
Department of Human Services
Contact

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Published: Thursday 25 May 2023
Published

This report is the first of two reports each year and focuses on the results of the interim audits, including an assessment of entities’ key internal controls, supporting the 2022–23 financial statements audits. This report examines 27 entities, including all departments of state and a number of major Australian government entities. The majority of entities included in the report are selected on the basis of their contribution to the income, expenses, assets and liabilities of the 2021–22 Consolidated Financial Statements.

Contact

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Published: Friday 22 December 2000
Published

The audit was undertaken in the Training and Youth Division TYD) of the Department of Education, Training and Youth Affairs. The objective of the audit was to determine whether the application of Business Processing Reengineering(BPR) principles would identify improvements to the business processes of the TYD. The TYD was used in this audit to illustrate the application of BPR as a tool for agencies to identify efficiencies and enhance program effectiveness.

Entity
Department of Education, Training and Youth Affairs
Published: Thursday 5 May 2011
Published

The objective of the audit was to assess the effectiveness of Department of Infrastructure and Transport’s and the Attorney‐General’s Department’s management of the Aviation and Maritime Security Identification Card (ASIC and MSIC) schemes.

Entity
Attorney General's Department; Department of Infrastructure and Transport
Published: Wednesday 11 December 2013
Published

The objective of the audit was to assess the effectiveness of the Torres Strait Regional Authority’s administration of its program and service delivery functions.

Entity
Torres Strait Regional Authority
Contact

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Published: Tuesday 20 April 2010
Published

The objective of this audit was to assess the coordination of Australian, State and Territory Government climate change programs and the integrity of measuring and reporting of Australia's greenhouse gas emissions and abatement. Particular emphasis was given to the:

  • coordination of Australian Government and State/Territory climate change programs;
  • integrity of the national inventory to measure Australia's greenhouse gas emissions; and
  • integrity of measuring and reporting government abatement measures.
Entity
Department of Climate Change and Energy Efficiency; Department of Innovation, Industry, Science and Research
Published: Thursday 14 December 2023
Published

This report complements the Interim Report on Key Financial Controls of Major Entities financial statement audit report published in May 2023. It provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of 243 Australian Government entities for the period ended 30 June 2023.

Entity
Across Entities
Contact

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Published: Tuesday 5 August 2008
Published

The objective of the audit was to assess the effectiveness of DFAT's employment and management of its LES at Australia's overseas missions. In particular, the audit examined arrangements for: planning and risk management; guidance and training; recruitment, engagement and employment of LES; and performance management.

Entity
Department of Foreign Affairs and Trade
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Wednesday 26 June 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Education, Employment and Workplace Relations’ management of the Australian Government’s contribution to the Covenant. The scope of the audit is the Australian Government’s role in the initial establishment of the Covenant and its ongoing contribution through other employment programs.

Entity
Department of Education, Employment and Workplace Relations
Contact

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Published: Thursday 21 May 2009
Published

The objective of the audit was to assess the effectiveness of DIAC's management of MAL. The scope was confined to DIAC's management and use of the system: it did not examine the work of others with an interest in the system, such as security agencies.

Entity
Department of Immigration and Citizenship
Published: Wednesday 23 April 2014
Published

The objective of the audit was to assess the effectiveness of the Department of Human Services' management of Medicare compliance audits.

Entity
Department of Human Services
Contact

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Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Wednesday 22 December 1999
Published

The audit reviewed the Commonwealth management and regulation of plasma fractionation. The audit objectives were to:

  • assess the administrative and financial effectiveness of the Department of Health and Aged Care's contract management of the PFA;
  • assess whether the TGA's implementation of post sale regulatory arrangements adequately protects the community's interests; and
  • assess the extent to which agencies have implemented the recommendations made in Audit Report No.14 1995-96 concerning funding of plasma products and regulation of plasma products manufactured under the PFA.
Entity
Department of Health and Aged Care
Published: Wednesday 6 August 2008
Published

The objective of this audit was to assess the effectiveness of Tourism Australia's governance arrangements, the management of its marketing contracts, and whether outcomes are being achieved. The audit reviewed Tourism Australia's:

  • procurement processes for selecting service providers;
  • management of service provider contracts; and
  • governance framework including planning, performance management and reporting.
Entity
Tourism Australia
Published: Wednesday 22 October 2003
Published

The audit assessed whether Centrelink has effective Business Continuity Management and/or associated risk management procedures and plans in place that: minimise the likelihood of a significant business outage; and in the event of such an outage, minimise disruption of critical services to customers. The audit also assessed whether Centrelink services satisfy special community demands in times of emergency.

Entity
Centrelink
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Tuesday 20 December 2011
Published

The objective of the audit was to assess the effectiveness of the management of risks arising from the use of PSDs in selected Australian Government agencies. The PSDs included within the scope of this audit were: USB flash drives; CDs and DVDs; external hard drives; laptop computers and smartphones.

Entity
Across agencies
Published: Tuesday 10 February 2009
Published

This audit focused on the approval of business system projects -projects aiming to achieve a business objective such as reduced costs or to implement a new program, in contrast with projects with a narrower technology focus such as replacing an agencyʹs desktop computers.

Entity
Department of Education, Employment and Workplace Relations; Department of Health and Ageing; Department of Veterans' Affairs
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Monday 16 June 2014
Published

The audit objective was to assess the effectiveness of the Department of Human Services’ management of the trials of intensive service delivery for customers with complex needs.

Entity
Department of Human Services
Contact

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Published: Wednesday 18 June 2014
Published

The objective of the audit was to assess the effectiveness of Agriculture’s and Customs’ arrangements for the targeting and screening of incoming international mail to identify prohibited and restricted goods.

Entity
Department of Agriculture, Australian Customs and Border Protection Service
Contact

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Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Wednesday 30 April 2014
Published

The audit objective was to assess the effectiveness of the Department of Human Services’ administration of the child support objection review process.

Entity
Department of Human Services; Department of Social Services
Contact

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Published: Thursday 17 May 2001
Published

The objective of the audit was to assess whether FaCS had established effective business arrangements with Centrelink to help ensure that new claims for Age Pension were properly assessed in accordance with the Social Security Law and the Guide to the Social Security Law. In the context of the audit objective, the primary issues examined were whether FaCS had:

  • established an appropriate business framework;
  • adopted an appropriate risk management approach;
  • appropriately monitored and evaluated performance; and
  • provided relevant business support to Centrelink.
Entity
Department of Family and Community Services
Published: Thursday 19 April 2012
Published

The objective of the audit was to assess the effectiveness of the AFP’s administration of the Fighting Terrorism at its Source (FTAS) initiative and related measures.

Entity
Australian Federal Police
Published: Wednesday 28 April 2010
Published

The objective of the audit was to assess the effectiveness of OPO's management of the overseas owned estate. In particular, the audit examined whether:

  • sound arrangements are in place to effectively plan and oversight the management of the overseas estate;
  • OPO effectively manages owned property on a day-to-day basis;
  • the condition of the overseas owned estate is adequately maintained by structured and systematic repair and maintenance arrangements; and
  • OPO has appropriate information to facilitate the effective management of the owned estate, and appropriately consults with stakeholders.
Entity
Department of Foreign Affairs and Trade
Published: Wednesday 3 March 2004
Published

The audit reviewed the ATO's collection and management of activity statement information. The audit paid particular regard to:

  • the environment into which activity statements were introduced;
  • taxpayer concerns with activity statement administration;
  • the mechanisms the ATO uses to capture and process activity statements;
  • the change processes the ATO uses to change and test activity statement IT systems; and
  • the management methodology used to report on, and assess the performance of, activity statement related systems and processes.
Entity
Australian Taxation Office
Published: Thursday 13 June 2013
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office's (ATO) management and reporting of selected information relating to the goods and services tax and the fringe benefits tax.

Entity
Australian Taxation Office
Contact

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Published: Monday 25 June 2012
Published

The objective of the audit was to assess the effectiveness of Customs and Border Protection's risk-based management of end-to-end processing of incoming international air passengers in achieving border security and passenger facilitation outcomes.

Entity
Australian Customs and Border Protection Service
Published: Thursday 17 December 2020
Published

This report complements the Interim Report on Key Financial Controls of Major Entities financial statement audit report published in May 2020. It provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of Australian Government entities for the period ended 30 June 2020.

Entity
Across Entities
Contact

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Published: Thursday 27 January 2005
Published

Medicare is Australia's universal health insurance scheme. Underpinning Medicare is one of Australia's largest and more complex computer databases the Medicare enrolment database. At the end of 2004 the Medicare enrolment database contained information on over 24 million individuals. This audit examines the quality of data stored on that database and how the Health Insurance Commission (HIC) manages the data.

Entity
Health Insurance Commission; Medicare Australia; Human Services
Published: Thursday 9 April 2020
Published

The objective of the audit was to assess whether Defence Housing Australia administers its functions efficiently and effectively, and in accordance with the Government Business Enterprise guidelines.

Entity
Defence Housing Australia; Department of Defence; Department of Finance
Contact

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Published: Tuesday 29 October 2002
Published

Pursuant to a request from the Senate Finance and Public Administration References Committee and the Auditor - General's response to the Committee, the objective of this performance audit was to examine and report on the selection of the preferred tenderer in the Health Group IT outsourcing process. In particular, the audit examined the circumstances surrounding OASITO's administration of the: - disclosure to a tenderer of information provided by other tenderers; - subsequent acceptance of a late re-pricing offer from a tenderer: and - advice to the decision- maker leading to the selection of the preferred tenderer. The audit focused particularly on assessing the administrative processes undertaken in the selection of the preferred tenderer for the Health Group. Audit emphasis was placed on the management of the probity aspects of the tender process, particularly in regard to events that occurred between June 1999, when the tenderers provided their penultimate pricing, and the selection of the preferred tenderer in September 1999.

Entity
Department of Finance and Administration
Published: Thursday 4 December 2008
Published

The objective of this audit was to assess how effectively FaHCSIA and DEEWR have undertaken their roles and responsibilities for specialist disability employment services under the current (third) CSTDA.

Entity
Department of Education, Employment and Workplace Relations; Department of Families, Housing, Community Services and Indigenous Affairs
Published: Tuesday 3 October 2000
Published

The objective of the follow-up audit was to report on the action taken by the Australian Customs Service to address the recommendations of the 1996 Audit Report. The audit also reviewed key areas of the Passenger Movement Charge administration identified in the 1996 audit, including the appropriateness of formal arrangements between the ACS and Regular Public Transport airlines and assessed the proposed arrangements being developed by the ACS. The arrangements with RPT airlines were a particular focus in the follow-up report (as they were in the 1996 Audit Report), because of the significance of that category of carrier in revenue terms

Entity
Australian Customs Service
Published: Monday 12 October 2020
Published

The audit objective was to assess the effectiveness to date of the Department of Defence’s procurement and contract management of the Offshore Patrol Vessel program.

Entity
Department of Defence
Contact

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Published: Thursday 6 June 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Human Services' (DHS) administration of the shopfront co-location of DHS services.

Entity
Department of Human Services
Contact

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Published: Wednesday 24 September 2008
Published

The audit objective was to form an opinion on the administrative effectiveness of the arrangements between DEEWR (previously DEWR) and Centrelink for the delivery of working age employment services under the Business Partnership Agreement (BPA).

Entity
Department of Education, Employment and Workplace Relations; Centrelink
Published: Friday 23 July 2010
Published

The objective of this performance audit was to assess the effectiveness of the conduct of the first National Infrastructure Audit and development of the Infrastructure Priority List.

Entity
Infrastructure Australia
Published: Thursday 27 May 2010
Published

The objective of this audit was to assess key aspects of Australian Government agencies' fraud control arrangements to effectively prevent, detect and respond to fraud, as outlined in the Guidelines. The scope of the audit included 173 agencies subject to the FMA Act or the CAC Act.

Entity
Attorney-General's Department; Australian Institute of Criminology
Published: Tuesday 26 June 2007
Published

The objective of the audit was to assess the effectiveness of procedures and processes used by DEST and the ATO to record HECS–HELP student loans. To achieve this, the ANAO assessed the performance of DEST and the ATO against three criteria as follows:

  • DEST monitored student contributions set by higher education providers for consistency with Australian Government policy;
  • DEST paid HECS–HELP advance payments to higher education providers based on sound estimates, and recorded, reconciled and reported these payments; and
  • the ATO has established procedures and processes to correctly record HECS–HELP loans against student tax records.
Entity
NO-DEPTS-LISTED
Published: Monday 21 September 2020
Published

The objective of this audit was to examine whether the Department of Infrastructure, Transport, Regional Development and Communications exercised appropriate due diligence in its acquisition of the ‘Leppington Triangle’ land for the future development of the Western Sydney Airport.

Entity
Department of Infrastructure, Transport, Regional Development and Communications
Contact

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Published: Tuesday 15 February 2005
Published

The overal objective of the Australian National Audit Office (ANAO) audit was to determine the efficiency and effectiveness of the conversion to digital broadcasting by the national broadcasters. This encompasses, among other things, addressing the request from the former Minister for Communications, Information Technology and the Arts (the Minister) for an audit of the actual cost of digital conversion, the sources of funds applied and the efficiency of funds utilisation. It also involved an examination of the broadcasters' management processes to deliver their Strategies and to 'minimise the call on the Budget'.

Entity
Australian Broadcasting Agency and Special Broadcasting Service Corporation
Published: Friday 19 December 2003
Published

The objective of the audit was to assess the Australian Agency for International Development's (AusAid) planning for, and management of, the delivery of aid to East Timor. The audit examined Australia's emergency and humanitarian response following the crisis in East Timor in 1999; AusAID's post-crisis strategy for assisting East Timor; coordination with overseas donors; and financial contributions to multilateral reconstruction assistance. Australia's bilateral assistance, comprising shorter-term transitional assistance and medium-term development assistance, was also examined.

Entity
Australian Agency for International Development (AusAID)
Published: Monday 18 June 2012
Published

The objective of the audit was to assess the effectiveness of the management of the MSS for the delivery of Centrelink services. The management of the MSS was assessed against the following criteria:

  • there are effective planning arrangements to identify and address the evolving needs of DCALB customers;
  • service delivery arrangements meet the current needs of DCALB customers; and
  • there are effective performance monitoring and reporting arrangements which are used to improve service delivery.

Around 20 per cent of the people receiving Centrelink services are identified as being from a diverse cultural and linguistic background (DCALB). DHS’ Multicultural Servicing Strategy (MSS) sets out the approach for delivering Centrelink services to DCALB customers. The MSS has four main components — Language Services, the Multicultural Services Officer program, Stakeholder Engagement Strategies and Employee Support Tools and Strategies.

Entity
Department of Human Services
Published: Thursday 13 March 2014
Published

The objective of the audit was to assess the Australian Federal Police's (AFP’s) management of policing services at Australian international airports. In order to form a conclusion against this audit objective, the Australian National Audit Office (ANAO) examined if:

  • the transition to the 'All In' model of policing at airports (Project Macer) had been delivered effectively;
  • appropriate processes are in place for managing risk and operational planning;
  • effective stakeholder engagement, relationship management and information sharing arrangements are in place;
  • facilities at the airports are adequate and appropriate; and
  • appropriate mechanisms for measuring the effectiveness of policing at airports have been developed and implemented.
Entity
Australian Federal Police
Contact

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Published: Thursday 14 June 2007
Published

The objective of the audit was to assess the effectiveness of the Tribunals' management of their operations. To this end, the audit examined whether the MRT and the RRT:

  • have achieved intended operational efficiencies from the introduction of common facilities, services and resourcing;
  • have established appropriate arrangements for governance, business planning and guidance of Members and staff, and for performance monitoring and reporting of Tribunal operations;
  • finalise cases within Tribunal time and productivity standards; and
  • provide applicants with services in accordance with service standards.

The audit covered Tribunal operations for review of visa decisions. The correctness of individual decisions was not assessed as part of the audit.

The audit focused particularly on developments in the Tribunals' management performance in the four year period from 2001–02 to 2004–05.

Entity
Migration Review Tribunal; Refugee Review Tribunal
Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Friday 22 December 2000
Published

The Defence Estate comprises the land, buildings and other facilities that Defence uses across Australia. These facilities are vital to achieving the Defence mission - to prevent or defeat the use of armed force against Australia and its interests. The Estate has a gross replacement value of $14.8 billion. Defence Estate Organisation's (DEO's) Facilities Operations (FACOPS) Program delivers general maintenance and minor new works to Defence facilities on a regional basis across the country. DEO's Estate Operations and Planning Branch and its nine Regional Estate Centres are responsible for the FACOPS Program. Resources available for the Program have been reduced in recent years. The total DEO budget for 2000-01, which includes funds for capital works, facilities operations and property management, is $2.6 billion. Of this total, the FACOPS Program has a cash allocation of $213 million and an additional $15.6 million for employee expenses associated with the Program's 283 staff. The objective of the audit was to assess the efficiency and effectiveness of selected Defence facilities operations, including tendering and contracting, with a view to adding value with practical recommendations for enhancing operations.

Entity
Department of Defence
Published: Monday 22 December 2003
Published

Directly after the collapse of Ansett in September 2001, most of its estimated 15 000 employees faced the possibility of retrenchment The Government immediately announced the introduction of the Special Employee Entitlements Scheme for Ansett group employees (SEESA) to address two risks facing the employees:

  • the risk-to a certain limit - of a shortfall in their payments of accrued employee entitlements from Ansett and,
  • the risk of delay in their being paid.

The objective of the audit was to determine how efficiently and effectively the two key elements of SEESA were managed: DEWR's management of the mechanism for making SEESA payments and DOTARS' management of the associated Air Passenger Ticket Levy.

Entity
Department of Employment and Workplace Relations; Department of Transport and Regional Services
Published: Wednesday 4 June 2014
Published

The objective of the audit was to assess the effectiveness of the ATO’s activities to promote tax compliance by high wealth individuals.

Entity
Australian Taxation Office
Contact

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Published: Thursday 2 March 2006
Published

The objective of this audit was to assess DIMIA's management of the tender, evaluation and contract negotiation processes for the Detention Services Contract. Specifically, the audit considered DIMIA's processes for determining value for money based on the department's: evaluation of the request for tender, including the announcement of the preferred tenderer; negotiations with the successful and unsuccessful tenderers; and management of liability, indemnity and insurance.

Entity
Department of Immigration and Multicultural Affairs
Published: Wednesday 7 February 2007
Published

The objectives of the audit were to:

  • examine Customs' management of the CMR project; and
  • determine whether the ICS and CCF met:
    • project and operational objectives; and
    • user capability and functionality requirements.

Particular emphasis was given to the following areas:

  • the project management framework that supported the CMR project;
  • implementation arrangements for the ICS; and
  • ongoing operational arrangements.

After this audit commenced, Customs engaged Booz Allen Hamilton to undertake a separate review of the ICS. The purpose of that review was to provide Customs with a forward looking report on the lessons to be learned from the implementation of the ICS, its current status and the opportunities to enhance benefits for both Government and industry. The ANAO consulted closely with the Booz Allen Hamilton team and is supportive of the recommendations in their report, which was released in May 2006. The review made thirteen recommendations relating to the ongoing management and governance of the Cargo Management Re-engineering Program at both strategic and tactical levels.

Entity
Australian Customs Service
Published: Tuesday 19 June 2018
Published

The objective of this audit was to assess the effectiveness of the Australian Taxation Office’s (ATO) and Treasury’s management of compliance with foreign investment obligations for residential real estate.

Entity
Treasury; Australian Taxation Office
Contact

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Published: Thursday 24 June 2010
Published

The objective of the audit was to assess whether Defence is effectively managing the delivery of health services to ADF personnel in Australia (chiefly Garrison Health Services).

Entity
Department of Defence
Published: Tuesday 12 July 2011
Published

The objective of the audit is to assess the effectiveness of the ADF’s mechanisms for learning from its military operations and exercises. In particular, the audit focused on the systems and processes the ADF uses for identifying and acting on lessons, and for evaluating performance. The ANAO also examined the manner in which information on lessons is shared within the ADF, with other relevant government agencies, and with international organisations. Reporting to Parliament was also considered.

Entity
Department of Defence
Published: Thursday 29 April 2004
Published

The objective of the current audit was to assess Army's progress in implementing the ANAO recommendations and to examine and assess any developments in relation to AIRN since the 1999?2000 audit report and the 2001 JCPAA report. Army updated AIRN policy in 2001 and 2004, and the ANAO has assessed, where appropriate, the implementation of the 1999?2000 audit recommendations for these two policy reissues.

Entity
Department of Defence
Published: Thursday 19 June 2008
Published

The objective of this follow-up audit was to examine Centrelink's progress in implementing the recommendations of the 2004–05 audit and the subsequent JCPAA inquiry.

Entity
Centrelink; Department of Employment, and Workplace Relations; Department of Families, Housing and Community Services and Indigenous Affairs
Published: Wednesday 20 June 2007
Published

The objective of this audit was to assess the Department of Industry, Tourism and Resources' management of the Pharmaceuticals Partnerships Program. The audit focused on how the department:

  • promoted the Program and assessed applications for funding;
  • managed the funding agreements; and
  • managed the Program's governance arrangements.
Entity
NO-DEPTS-LISTED
Published: Wednesday 23 June 2004
Published

The objective of the audit was to assess whether protective security functions in selected organisations were being effectively managed. In considering effectiveness, the audit assessed whether protective security arrangements: - were designed within the context of the business framework and the related security risks identified by the organisation; and - provided an appropriate level of support for the organisation's operations and the delivery of its services.

Entity
Attorney-General’s Department; Department of Family and Community Services; Commonwealth Scientific and Industrial Research Organisation; Special Broadcasting Service Corporation
Published: Wednesday 9 May 2012
Published

Mr Mr Ian McPhee - Auditor-General for Australia, presented at the Global Working Group of Auditors-General, Stockholm, Sweden

Published: Tuesday 16 May 2000
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the Medibank Private Executive Seminar Breakfast, Perth

Published: Thursday 3 June 2021
Published

The audit objective was to assess the effectiveness of the National Blood Authority’s management of the manufacture and supply of domestic fractionated blood plasma products.

Entity
National Blood Authority
Contact

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Published: Friday 29 June 2007
Published

The objective of the audit is to examine and report on the efficiency and effectiveness of AFP's administration and management of its overseas deployments. The audit specifically examines two deployments and focuses on strategic and operational planning and logistics. The audit examines a planned, long-term overseas deployment (as part of the Participating Police Force (PPF) within the Regional Assistance Mission to Solomon Islands (RAMSI)) and a crisis-driven deployment in response to a specific event (Disaster Victim Identification (DVI) assistance to Thailand following the Indian Ocean Tsunamis of 26 December 2004).

Entity
Australian Federal Police
Published: Thursday 8 May 2014
Published

The objective of the audit was to assess the adequacy and effectiveness of the AEC’s implementation of the recommendation made in ANAO Audit Report No. 28 2009–10 relating to the transport and storage of completed ballot papers.

Entity
Australian Electoral Commission
Contact

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Published: Tuesday 19 October 2004
Published

The ANAO Audit Report No. 51 of 2001/02, Research Project Management, Commonwealth Scientific and Industrial Research Organisation, assessed the effectiveness of CSIRO in administering research projects to deliver required results. The audit made nine recommendations designed to improve project management in CSIRO. The purpose of this follow-up audit was to assess the extent to which CSIRO has implemented the recommendations of the previous audit and of the JCPAA.

Entity
Commonwealth Scientific and Industrial Research Organisation
Published: Wednesday 30 November 2011
Published

The objective of the audit was to assess Customs and Border Protection’s use of risk management to assist in the processing of sea and air cargo imports.

Entity
Australian Customs and Border Protection Service
Published: Friday 6 February 2004
Published

The audit examined aspects of financial management in the Health Insurance Commission (HIC). The audit objective was to examine the effectiveness of the HIC's internal control structures, as well as its financial management framework and processes, in order to form an opinion on their ability to support HIC Commissioners and managers to make informed decisions on the efficient and effective use of Commonwealth resources.

Entity
Health Insurance Commission
Published: Thursday 5 June 2008
Published

The objective of this follow-up audit is to examine DEEWR's implementation of the six recommendations made in the ANAO's 2003 report. This audit has had regard to the issues underlying the recommendations, and new administrative issues affecting their implementation.

Entity
Department of Education, Employment and Workplace Relations
Published: Thursday 17 February 2011
Published

The audit objective was to assess the effectiveness of the Department of Education, Employment and Workplace Relation's administration of the Digital Education Revolution program, focusing on the major component of the program, the National Secondary Schools Computer Fund.

Entity
Department of Education, Employment and Workplace Relations
Published: Tuesday 20 December 2011
Published

The objective of the audit was to assess the development of Defence’s oversight and management of its portfolio of ICT investments and projects. In particular, the audit examined Defence’s:

  • governance, strategic processes and decision-making structures that set out, prioritise and coordinate the integrated ICT reform portfolio and programs;
  • ICT risk management and capacity to identify and plan to achieve the benefits of its SRP ICT stream reforms (including methodologies to measure the realisation of savings and non-savings benefits);
  • level of portfolio and program management maturity; and
  • the impact of improvement efforts on Defence’s ability to deliver the ICT services capacity required to support the SRP.
Entity
Department of Defence
Published: Thursday 16 July 2020
Published

The objective of the audit was to examine whether strategic water procurements by the Department of Agriculture, Water and the Environment were conducted consistent with government policy, were supported by appropriate program design, were planned and executed appropriately, and achieved value for money.

Entity
Department of Agriculture, Water and the Environment
Contact

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Published: Tuesday 17 May 2011
Published

The objective of the audit was to examine the effectiveness of the management of maintenance of the Defence estate, taking particular account of planning and delivery aspects.

The audit examined: Defence’s policies, procedures, processes and supporting tools related to the planning and delivery of the maintenance of the estate; and services provided to Defence by private sector firms in relation to maintenance activities. The audit did not focus on contract management matters, nor on the systems used by Defence to maintain information related to estate maintenance.

Entity
Department of Defence
Published: Tuesday 26 June 2012
Published

The objective of this audit was to examine the effectiveness of DMO’s implementation of its Gate Review process for major Defence capital acquisition projects.

Entity
Department of Defence
Published: Wednesday 6 November 2013
Published

The objective of the audit was to examine the effectiveness of the Australian Government Reconstruction Inspectorate, supported by the National Disaster Recovery Taskforce, in providing assurance that value for money is being achieved in respect to Queensland reconstruction projects.

Entity
Department of Infrastructure and Regional Development
Contact

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Published: Monday 16 September 2002
Published

In 1997-98, the ANAO audited the Child Support Agency (CSA), making 12 recommendations to improve its operational performance. A related report by the Joint Committee of Public Accounts and Audit supported the general findings of the ANAO audit and reinforced three ANAO recommendations in its own report. The audit examined client service in the CSA by following-up the CSA's implementation of the recommendations contained in these two previous reports and more broadly assessing whether the CSA had improved the management and delivery of its client service sine the previous ANAO audit.

Entity
Department of Family and Community Services
Published: Wednesday 29 April 2009
Published

The objective of the audit was to assess the arrangements for oversighting the Action Plan and whether the Plan's new measures have been administered effectively to deliver the intended results.

Entity
Attorney-General's Department; Department of Immigration and Citizenship; Australian Federal Police; Department of Families, Housing, Community Services and Indigenous Affairs
Published: Wednesday 8 May 2013
Published

The objective of the audit was to assess the effectiveness of the Tax Practitioners Board's implementation and administration of the regulatory arrangements for tax practitioners under the Tax Agent Services Act 2009.

Entity
Australian Taxation Office; Tax Practitioners Board
Contact

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Published: Thursday 24 April 2014
Published

The objective of the audit was to examine the effectiveness of the Department of Human Services’ management of Medicare customer data and the integrity of this data.

Entity
Department of Human Services
Contact

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Published: Thursday 18 December 2025
Published

This report complements the Interim Report on Key Financial Controls of Major Entities published in May 2025. It provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of Australian Government entities for the period ended 30 June 2025.

Entity
Across Entities
Contact

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Published: Tuesday 24 June 2014
Published

The audit objective was to assess the effectiveness of physical security arrangements in selected Australian Government agencies, including whether applicable Australian Government requirements are being met.

Entity
Australian Crime Commission, Geoscience Australia, Royal Australian Mint
Contact

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Published: Friday 11 July 2025
Published

The ANAO Corporate Plan 2025–26 updates the previous corporate plan and outlines how we intend to deliver against our purpose over the next four years (2025–26 to 2028–29). The corporate plan is the ANAO’s primary planning document — it outlines our purpose; our strategic priorities; our operating context; and the priorities, activities and performance measures by which we will be held to account.

Contact

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Published: Friday 18 December 2009
Published

The objective of the audit was to assess how effectively DHS (including CSA), FaHCSIA and Centrelink managed the implementation of stage one of the CSSR and the Improving Compliance program.

Entity
Department of Human Services; Department of Families, Housing, Community Services and Indigenous Affairs; Centrelink
Published: Wednesday 24 June 2009
Published

The audit objective was to assess the effectiveness of the department's administration of general recurrent grants for non-government schools. The audit examined key processes in the department's administration ofgeneral recurrent grants for non-government schools for 2005–08 in accordance with the Schools Assistance (Learning Together—Achievement Through Choice and Opportunity) Act 2004.

Entity
Department of Education, Employment and Workplace Relations
Published: Tuesday 1 May 2012
Published

The objective of the audit was to assess the extent to which FMA Act agencies’ establishment and use of procurement panels supported value for money, efficiency and effectiveness in procurement. The objective of the audit was to assess the extent to which FMA Act agencies’ establishment and use of procurement panels supported value for money, efficiency and effectiveness in procurement.

Entity
Australian Securities and Investments Commission, Department of Broadband, Communications and the Digital Economy and the Department of Foreign Affairs and Trade
Published: Thursday 23 May 2013
Published

The objective of the audit was to assess the effectiveness of the Department of Education, Employment and Workplace Relations’ (DEEWR) role in the delivery of the Children and Family Centre (CFC) component of the National Partnership Agreement on Indigenous Early Childhood Development (IECD NP).

Entity
Department of Education, Employment and Workplace Relations
Contact

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Published: Monday 17 December 2018
Published

This report complements the Interim Report on Key Financial Controls of Major Entities financial statement audit report published in June 2018. It provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of Australian Government entities for the period ended 30 June 2018.

Contact

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Published: Monday 18 June 2001
Published

The audit reviewed the operation of the payment of accounts function in 8 Commonwealth organisations against their internal control framework. The main objectives of the audit were to determine whether organisations had implemented appropriate risk management strategies for the processing of accounts and whether payment for goods ans services had been properly authorised. The audit also reviewed progress since the payment of accounts audit undertaken in 1996 ( Audit Report No. 16, 1996-97, Financial Control and Administration Audit, Payment of Accounts).

Entity
Across Agency
Published: Friday 14 June 2002
Published

The objective of the audit was to assess DIMIA's management of offshore measures to prevent and detect unlawful entry, and to identify opportunities for improvement. The audit did not cover the processing arrangements, referred to as the Pacific Strategy, introduced as part of the legislative changes in September 2001. Nor did it cover the range of measures use for prevention and detection at the border and on shore. As DIMIA is the lead agency responsible for the development of immigration policy, the audit focussed in the administrative effectiveness of the governance framework used by the department to implement and to support the achievement of Government strategies to prevent unlawful entry to Australian Territory.

Entity
Department of Immigration and Multicultural and Indigenous Affairs
Published: Monday 23 January 2017
Published

This report complements the interim phase report published in August 2016, and provides a summary of the final results of the audits of the Consolidated Financial Statements for the Australian Government and the financial statements of Australian Government entities.

Entity
Across Entities