1545 Items found
Published: Wednesday 7 June 2023
Published

The objective of this audit was to examine the efficiency and economy of the Department of Defence’s management of its general stores inventory.

Entity
Department of Defence
Contact

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Published: Friday 19 June 2020
Published

The objective of this audit was to assess the effectiveness of the Department of Foreign Affairs and Trade's fraud control arrangements.

Entity
Department of Foreign Affairs and Trade
Contact

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Published: Tuesday 20 May 2025
Published

The objective of the audit was to examine the effectiveness of the Department of Defence’s administration of contractual obligations to maximise Australian industry participation.

Entity
Department of Defence
Contact

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Published: Monday 16 December 2024
Published

The audit objective was to assess whether Tourism Australia’s procurement and contract management activities are complying with the Commonwealth Procurement Rules and demonstrating the achievement of value for money.

Entity
Tourism Australia
Contact

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Published: Thursday 27 January 2011
Published

The objective of the audit was to assess whether the Better Regions Program has been effectively designed and administered. The audit scope included examination of all 106 Better Regions projects.

Entity
Department of Regional Australia, Regional Development and Local Government
Published: Thursday 18 May 2023
Published

The objective of this audit was to assess the effectiveness of the National Recovery and Resilience Agency's administration of the Disaster Recovery Funding Arrangements (DRFA).

Entity
National Emergency Management Agency
Contact

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Published: Friday 31 May 2019
Published

The objective of the audit was to assess whether the Department of Infrastructure, Regional Development and Cities had designed and implemented appropriate governance and administration arrangements for the transition and delivery of sustainable reforms to services on Norfolk Island.

Entity
Department of Infrastructure, Regional Development and Cities
Contact

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Published: Tuesday 25 June 2024
Published

The audit objective was to assess whether the Department of Defence's (Defence's) arrangements for the operation and maintenance of the Mulwala and Benalla facilities beyond June 2020 were established through appropriate processes and in accordance with the Commonwealth Procurement Rules (CPRs).

Entity
Department of Defence
Contact

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Published: Thursday 17 September 2020
Published

The objective of this audit was to examine the effectiveness of the Australian Electoral Commission’s management of financial disclosures required under Part XX of the Commonwealth Electoral Act 1918, including the extent to which the AEC is achieving accurate and complete financial disclosures.

Entity
Australian Electoral Commission
Contact

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Published: Thursday 17 December 2020
Published

The audit’s objective was to assess the effectiveness of the selection, contracting and ongoing management of investments by the Clean Energy Finance Corporation (CEFC) and the extent to which the CEFC is meeting its legislated objective.

Entity
Clean Energy Finance Corporation
Contact

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Responded: Friday 19 November 2021
Response provided

The Auditor-General responded on 19 November 2021 to correspondence from Ms Alicia Payne MP dated 5 November 2021, requesting that the Auditor-General clarify some points of concern about the potential audit of the Australian War Memorial expansion (Management of the Australian War Memorial's development project).

Contact

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Published: Monday 15 May 2017
Published

The objective of the audit was to assess the effectiveness of the child support collection arrangements between the Department of Human Services (DHS) and the Australian Taxation Office (ATO).

Entity
Australian Taxation Office; Department of Human Services
Contact

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Published: Monday 7 June 2021
Published

The objective of the audit was to assess the Department of Agriculture, Water and the Environment’s effectiveness in responding to non-compliance with plant and animal biosecurity requirements.

Entity
Department of Agriculture, Water and the Environment
Contact

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Published: Monday 14 December 2015
Published

The objective of the audit was to assess whether appropriate steps were taken to protect the Commonwealth’s interests and obtain value for money in respect to the:

  • approval of $1.5 billion in Commonwealth funding for stage one of the East West Link project, and the June 2014 payment of $500 million of this funding; and
  • approval of $1.5 billion in Commonwealth funding for stage two of the East West Link project, and the June 2014 payment of $1 billion of this funding.
Entity
Department of Infrastructure and Regional Development; Infrastructure Australia; Department of the Treasury; Department of the Prime Minister and Cabinet; and Department of Finance.
Contact

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Published: Monday 23 June 2025
Published

The objective of the audit was to assess the effectiveness of selected Commonwealth entities’ management of Senior Executive Service conflict of interest requirements.

Entity
Aged Care Quality and Safety Commission; Australian Trade and Investment Commission; Department of Home Affairs
Contact

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Published: Monday 20 May 2024
Published

The objective of this audit was to examine the effectiveness of the design and early implementation of the National Soil Strategy and the supporting National Soil Action Plan.

Entity
Department of Agriculture, Fisheries and Forestry
Contact

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Published: Tuesday 19 December 2017
Published

The objective of the audit was to assess the effectiveness of Medicare electronic claiming arrangements, including an assessment of the extent to which claiming and processing efficiencies for the Government, health professionals and Medicare customers have been achieved.

Entity
Department of Human Services
Contact

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Published: Monday 11 August 2025
Published

The objective of the audit was to examine the effectiveness of the implementation of frameworks to support ethical behaviours within the Department of Employment and Workplace Relations.

Entity
Department of Employment and Workplace Relations
Contact

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Published: Tuesday 5 November 2019
Published

The objective of the audit was to assess whether the award of funding under the Regional Jobs and Investment Packages program was informed by appropriate departmental advice and that processes complied with the grants administration framework.

Entity
Department of Industry, Innovation and Science; Department of Infrastructure, Transport, Cities and Regional Development
Contact

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Published: Wednesday 21 January 2026
Published

The objective of the audit was to assess whether Australian Criminal Intelligence Commission has effective arrangements to comply with domestic and international travel legislative and entity requirements.

Entity
Australian Criminal Intelligence Commission
Contact

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Published: Thursday 27 June 2024
Published

The objective of this audit was to assess the effectiveness of the Australian Research Council’s (ARC) management of corporate credit cards.

Entity
Australian Research Council
Contact

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Published: Monday 26 May 2025
Published

The objective of this audit was to assess whether the award of funding under the Disaster Ready Fund was effective and consistent with the published guidelines.

Entity
National Emergency Management Agency
Contact

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Published: Tuesday 18 December 2012
Published

The objective of the audit was to assess the Australian Federal Police’s management of the delivery of policing services to the Australian Capital Territory.

Entity
Australian Federal Police
Published: Friday 13 August 2004
Published

DFAT is responsible for implementing the Government's foreign and trade policy decisions. The objective of the audit was to assess DFAT's management of bilateral relations and to identify any scope for improvement.

Entity
Department of Foreign Affairs and Trade
Published: Thursday 5 March 2015
Published

The audit objective was to assess the effectiveness of the development and administration of the Fifth Community Pharmacy Agreement (5CPA), and the extent to which the 5CPA has met its objectives.

Entity
Department of Health; Department of Human Services; Department of Veterans' Affairs
Contact

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Published: Tuesday 18 June 2024
Published

The objective of this audit was to assess whether the Federal Court of Australia is effectively managing the use of corporate credit cards for official purposes in accordance with legislative and entity requirements.

Entity
Federal Court of Australia
Contact

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Published: Monday 17 June 2024
Published

The objective of this audit was to assess the effectiveness of the evaluation of selected Australian Government pilot programs.

Entity
Department of Health and Aged Care; Department of Veterans’ Affairs; Department of Home Affairs
Contact

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Published: Friday 7 May 2021
Published

The objective of this audit was to assess the effectiveness and efficiency of Indigenous Business Australia’s (IBA's) management of its business support and investment activities.

Entity
Indigenous Business Australia
Contact

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Published: Wednesday 18 March 2026
Published

The objective of the audit was to determine whether the Department of Foreign Affairs and Trade effectively conducted procurements for the Security Enhancement Program, achieving value for money and complying with the Commonwealth Procurement Rules.

Entity
Department of Foreign Affairs and Trade
Contact

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Published: Tuesday 14 August 2018
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2018. The report addresses all applicable obligations under the Public Governance, Performance and Accountability Act 2013 (PGPA Act); the Public Governance, Performance and Accountability Rule 2014 (PGPA Rule); the Auditor-General Act 1997; the performance measures set out in the outcome and programs framework in the ANAO’s 2017–18 Portfolio Budget Statements (PBS) and the ANAO 2017–18 Corporate Plan and annual reporting requirements set out in other relevant legislation.

Contact

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Responded: Friday 20 March 2020
Response provided

The Auditor-General responded on 20 March 2020 to correspondence from Senator Larissa Waters dated 25 February 2020, requesting that the Auditor-General consider the process followed in approving the Adani Carmichael Coal Mine and Rail Project when conducting the audit Referrals, assessments and approvals of controlled actions under the Environment Protection and Biodiversity Conservation Act 1999

Contact

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Published: Thursday 29 January 2004
Published

The audit sought to assess how well the Australian Taxation Office (ATO) manages aggressive tax planning. We did this by exploring the nature of aggressive tax planning and the ATO's approach to its management. In the latter context, we looked at:

  • the ATO's previous experience with aggressive tax planning and action on previous significant external reviews, particularly dealing with mass marketed investment schemes;
  • strategy and operations, intelligence gathering and use; and the identification and management of promoters given their significant role in aggressive tax planning.
Entity
Australian Taxation Office
Published: Thursday 16 December 2021
Published

The objective of the audit was to assess the effectiveness to date of the Department of Defence’s procurement of six evolved Cape class patrol boats.

Entity
Department of Defence
Contact

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Published: Wednesday 7 June 2023
Published

The objective of this audit was to assess the effectiveness of the governance of the Northern Land Council under the Aboriginal Land Rights (Northern Territory) Act 1976, Native Title Act 1993 and Public Governance, Performance and Accountability Act 2013.

Entity
Central Land Council
Contact

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Published: Thursday 8 December 2011
Published

The objective of the audit was to assess the effectiveness of the ATO’s compliance management approach in the SME market.

Entity
Australian Taxation Office
Published: Wednesday 20 November 2024
Published

The audit objective was to examine whether the selected entities have implemented a selection of agreed parliamentary committee and Auditor-General recommendations.

Entity
Indigenous Business Australia; National Indigenous Australians Agency
Contact

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Published: Thursday 2 June 2005
Published

The objective of this audit was to assess the administration and implementation of the drought assistance measures. The audit focussed on EC, including prima facie EC, and key aspects of the additional drought assistance measures.

Entity
Department of Agriculture, Fisheries and Forestry; Centrelink; The Department of the Prime Minister and Cabinet
Published: Thursday 17 March 2022
Published

The audit objective was to assess the effectiveness and efficiency of the management of threatened species and ecological communities under the Environment Protection and Biodiversity Conservation Act 1999.

 

Entity
Department of Agriculture, Water and the Environment
Contact

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Published: Wednesday 24 September 2003
Published

The audit reviewed the recordkeeping frameworks of four large Commonwealth organisations. The objective of the audit was to assess whether recordkeeping policies, systems and procedures were in accordance with relevant Government policies, legislation, accepted standards and recordkeeping principles, and applicable organisational controls.

Entity
Centrelink; Department of Agriculture, Fisheries and Forestry; Department of Family and Community Services; Department of Health and Ageing
Published: Thursday 23 April 2020
Published

The audit objective was to assess the effectiveness of the administration of Aboriginal and Torres Strait Islander participation targets in intergovernmental funding agreements in achieving policy objectives.

Entity
Department of Infrastructure, Transport, Regional Development and Communications; National Indigenous Australians Agency
Contact

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Published: Friday 20 December 2002
Published

Physical Security Arrangements in Commonwealth Agencies, No.23 2002-2003 Protective security involves the total concept of information, personnel, physical, information technology and telecommunications security. The Commonwealth's Protective Security policy is outlined in the Protective Security Manual (PSM). It provides specific guidance to agencies on the protection of the Commonwealth's assets, personnel and clients from potential security threats. This audit evaluated the protective security policies and practices of seven Commonwealth agencies to determine whether they had established an appropriate physical security control framework based on the principles outlined in Part E of the Commonwealth's Protective Security Manual. The ANAO also examined whether agencies had considered the risks of, and developed an appropriate policy statement on, the physical security arrangements for employees who work from home.

Entity
Across Agency
Published: Monday 17 June 1996
Published

The Department of Defence is responsible for administering the Defence export facilitation program which is aimed at promoting Australian defence-relevant exports. The Department administers the program in cooperation with AUSTRADE. Defence is also responsible for administering export controls on defence and related goods and dual-use goods. The Department of Foreign Affairs and Trade is responsible for controls on chemical and biological weapons precursors. The Department of Primary Industries and Energy is responsible for controls on nuclear-specific technology and source/fissionable material. The Australian Customs Service implements barrier controls at ports and airports. In September 1993 the then Minister for Trade referred to the Joint Standing Committee on Foreign Affairs, Defence and Trade (JSCFADT) an inquiry into the implications of Australian defence exports. The JSCFADT's Report on the Implications of Australian Defence Exports (September 1994) recommended, inter alia, that the Auditor-General conduct a performance audit of the operations of the guidelines concerning the controls on the export of defence and related goods, the export control process, and all export facilitation activities. The Auditor-General agreed to undertake an audit, which commenced in May 1995 as a preliminary study and was designated as a performance audit on 30 August 1995.

Entity
Department of Defence
Published: Thursday 17 April 2014
Published

The objective of the audit was to assess the effectiveness of the design and conduct of the funding round for the Building Better Regional Cities Program.

Entity
Department of Social Services; Department of the Environment
Contact

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Published: Thursday 14 March 2019
Published

The objective of this audit was to examine the efficiency of the Australian Transport Safety Bureau’s (ATSB’s) investigation of transport accidents and safety occurrences.

Entity
Australian Transport Safety Bureau
Contact

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Published: Thursday 28 July 2022
Published

The objective of the audit was to assess whether the award of funding under the Building Better Regions Fund was effective as well as being consistent with the Commonwealth Grant Rules and Guidelines.

Entity
Department of Industry, Science and Resources; Department of Infrastructure, Transport, Regional Development, Communications and the Arts
Contact

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Published: Monday 26 June 2023
Published

The objective of this audit was to assess the effectiveness of the administration of grants for the Try, Test and Learn Fund transition projects.

Entity
Department of Social Services
Contact

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Published: Thursday 5 May 2016
Published

The audit objective was to assess the effectiveness of the Department of Human Services' administration of the Financial Information Service.

Entity
Department of Human Services
Contact

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Published: Monday 25 May 2009
Published

The objectives of the audit were to:

  • determine the extent to which government entities complied with the requirement to publish and maintain documents online that were presented to the Parliament;
  • evaluate selected government entities' policies and practices regarding online publishing; and
  • assess AGIMO's policy and guidance in support of online publishing.

To address this objective the audit was conducted in three parts. Firstly, we reviewed a sample of papers tabled between 2000 and 2008 in order to assess their availability online. Next, we examined the online publishing practices of five government entities. These were the: Australian Federal Police (AFP); Department of the House of Representatives (DHR); Department of Infrastructure, Transport, Regional Development and Local Government (Infrastructure); Department of the Treasury (Treasury); and National Archives of Australia (NAA). Finally, we reviewed AGIMO's role in supporting government entities in their online publishing practices.

Entity
Across Agencies
Published: Friday 18 December 2009
Published

The audit objective was to assess whether the administration of the LPG Vehicle Scheme is effective. To address this objective, the audit considered whether:

  • there is a sound framework for the operation of the Scheme;
  • grants are promoted, assessed and approved in accordance with relevant guidance and regulations; and
  • the Scheme's performance is monitored and reported.
Entity
Department of Innovation, Industry, Science and Research; Medicare Australia; Centrelink
Published: Thursday 27 May 2021
Published

The audit examined whether COVID-19 procurements to increase the National Medical Stockpile (NMS) were consistent with the proper use and management of public resources and whether COVID-19 deployments of the NMS were effective.

Entity
Department of Health; Department of Industry, Science, Energy and Resources
Contact

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Published: Tuesday 14 May 2019
Published

The objective of this audit was to assess whether selected regulatory entities effectively apply the cost recovery principles of the Australian Government’s cost recovery framework. The selected regulatory entities were the Department of Agriculture and Water Resources, the Australian Maritime Safety Authority, and the Department of Health (Therapeutic Goods Administration).

Entity
Department of Agriculture and Water Resources; Australian Maritime Safety Authority; Department of Health (Therapeutic Goods Administration)
Contact

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Published: Monday 24 November 2025
Published

The objective of the audit was to assess whether the Department of Agriculture, Fisheries and Forestry has effective arrangements to comply with domestic and international travel requirements.

Entity
Department of Agriculture, Fisheries and Forestry
Contact

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Published: Thursday 28 August 2003
Published

The audit reviewed the efficiency and effectiveness of the Department of Health and Ageing's (Health's) planning and conduct of the review undertaken to determine the recommendation to the Government on whether or not to exercise the extension option available to the Commonwealth under the Plasma Fractionation Agreement with CSL Limited. The audit was undertaken in response to a recommendation of the Joint Committee of Public Accounts and Audit.

Entity
Department of Health and Ageing
Published: Monday 24 May 1999
Published

The Pharmaceutical Industry Investment Program (PIIP) is a scheme that was introduced to compensate the pharmaceutical industry, in part, for the impact of the Government exercising its monopsony power under the Pharmaceutical Benefits Scheme. The ANAO undertook an audit of the probity of the methodology and procedures applied by the Department in assessment of applicants for PIIP funding. The objectives of the audit were to assist the Department, at its request, in the timely identification of deficiencies in assessing responses from applicants and options for addressing any such deficiencies.

Entity
Department of Industry, Science and Resources
Published: Thursday 28 April 2022
Published

The objective of the audit was to assess the effectiveness of the Australian Taxation Office's activities in addressing Superannuation Guarantee non-compliance.

Entity
Australian Taxation Office
Contact

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Published: Monday 7 November 2016
Published

The objective of this audit was to examine the effectiveness of the Department of Social Services’ administration of NRAS allocations; processing of market rent valuations, statements of compliance and incentive payments; and the supporting business systems and processes.

Entity
Department of Social Services
Contact

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Published: Wednesday 2 June 1999
Published

Networking the Nation was established with effect from 1 July 1997 to support activities and projects designed to meet a range of telecommunications needs in regional, rural and remote Australia. Funding is provided by the Regional Telecommunications Infrastructure Fund. The program provides total support of $250 million, of which $50 million was to be allocated annually for the five year period from 1997-98. Funding decisions for grants are the responsibility of an independent Board appointed by the Minister for Communications, Information Technology and the Arts. The objectives of the audit were to examine the administration of the program with a view to ascertaining the scope for improving administration and to provide assurance on the equity, efficiency and effectiveness of the management and administrative processes applied in the administration of grants under the program.

Entity
Department of Communications, Information Technology and the Arts
Published: Tuesday 17 February 2015
Published

The audit objective was to assess the effectiveness of the establishment, implementation and operation of the Early Years Quality Fund against the requirements of the Early Years Quality Fund Special Account Act 2013 and the Commonwealth grants administration framework.

Entity
Department of Education and Training; Department of Finance; Department of the Prime Minister and Cabinet
Contact

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Published: Tuesday 17 July 2001
Published

Taxation rulings are a key mechanism used by the Australian Taxation Office (ATO) to disseminate the Commissioner of Taxation's interpretative advice on Australian taxation law. The objective of the audit was to:

report to Parliament on the operation of the ATO's administration of taxation rulings (public, private and oral rulings); and where appropriate, make recommendations for improvements, having regard to considerations of: efficiency and effectiveness of the ATO's administration of the rulings system, particularly in relation to the achievement of the objectives set by Parliament for the rulings system; the ATO's systems' capacity to deliver consistency and fairness for taxpayers; and good corporate governance, including the control framework.

 

Entity
Australian Taxation Office
Published: Monday 4 September 2017
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2017. The report addresses all applicable obligations under the Public Governance, Performance and Accountability Act 2013 (PGPA Act); the Public Governance, Performance and Accountability Rule 2014 (PGPA Rule); the Auditor-General Act 1997; the performance measures set out in the outcome and programs framework in the ANAO’s 2016–17 Portfolio Budget Statements (PBS) and the ANAO 2016–20 Corporate Plan and annual reporting requirements set out in other relevant legislation.

Contact

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Published: Tuesday 3 May 2022
Published

The audit examined whether the Department of Home Affairs implemented all agreed recommendations from parliamentary committee and Auditor-General reports within the scoped timeframe.

Entity
Department of Home Affairs
Contact

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Published: Friday 18 December 2009
Published

The objective of the audit was to assess how effectively DHS (including CSA), FaHCSIA and Centrelink managed the implementation of stage one of the CSSR and the Improving Compliance program.

Entity
Department of Human Services; Department of Families, Housing, Community Services and Indigenous Affairs; Centrelink
Published: Thursday 12 December 2024
Published

The objective of the audit was to assess the effectiveness of the management of conflicts of interest by Aboriginal Hostels Limited (AHL), Aboriginal Investment NT and Outback Stores.

Entity
Aboriginal Hostels Limited; Aboriginal Investment NT; Outback Stores Pty Ltd
Contact

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Published: Monday 16 August 2021
Published

The audit objective was to examine the effectiveness to date of the Department of Defence’s administration of the Enterprise Resource Planning (ERP) program, with a focus on ERP Tranche 1 activities.

Entity
Department of Defence
Contact

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Published: Thursday 30 May 2024
Published

The objective of this audit was to assess whether the National Disability Insurance Agency (NDIA) is effectively managing the use of corporate credit cards for official purposes in accordance with legislative and entity requirements.

Entity
National Disability Insurance Agency
Contact

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Published: Thursday 24 August 2023
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ended 30 June 2023. The report addresses all applicable obligations under the Public Governance, Performance and Accountability Act 2013; the Public Governance, Performance and Accountability Rule 2014; the Auditor-General Act 1997; the performance measures set out in the outcome and programs framework in the ANAO’s Portfolio Budget Statements 2022–23 and in the ANAO Corporate Plan 2022–23; and annual reporting requirements set out in other relevant legislation.

Contact

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Published: Thursday 20 November 2025
Published

The objective of the audit was to assess whether the Department of Industry, Science and Resources has effective arrangements to comply with domestic and international travel requirements.

Entity
Department of Industry, Science and Resources
Contact

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Published: Tuesday 15 March 2016
Published

The audit objective is to assess the effectiveness of the Department of Defence's management of the Mulwala Redevelopment Project.

Entity
Department of Defence
Contact

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Published: Wednesday 11 September 2024
Published

The audit objective was to assess the effectiveness of the Department of Defence’s arrangements to manage the security authorisation of its ICT systems.

Entity
Department of Defence
Contact

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Published: Thursday 20 May 2021
Published

The objective of the audit was to assess the effectiveness to date of the Department of Defence’s implementation of its Pathway to Change — Evolving Defence Culture 2017–2022 cultural reform strategy.

Entity
Department of Defence
Contact

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Published: Tuesday 3 June 2008
Published

The objective of this audit was to assess whether agencies had effectively administered credit cards, including having complied with legislative and internal requirements.

Entity
NO-DEPTS-LISTED
Responded: Wednesday 23 September 2015
Response provided

The Auditor-General (A/g) responded on 23 September 2015 to correspondence from Senator Nick Xenophon on 8 September 2015 regarding florist at Parliament House, DPS and LGW Design.

Contact

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Responded: Friday 18 May 2018
Response provided

The Auditor-General responded on 19 April 2017, and followed-up on 19 July 2017 and 18 May 2018, to correspondence from the Hon. Wayne Swan MP dated 27 March 2017, requesting that the Auditor-General conduct an investigation to examine the operation of the Northern Australia Infrastructure Facility (NAIF), its independence and the quality of the systems and analyses being implemented.

Contact

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Published: Friday 7 November 2003
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, Occasional Paper

Published: Thursday 10 December 2020
Published

The objective of the audit was to assess whether Services Australia had effectively managed risks related to the rapid preparation for and delivery of COVID-19 economic response measures.

Entity
Services Australia
Contact

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Published: Monday 28 September 2020
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ended 30 June 2020. The report addresses all applicable obligations under the Public Governance, Performance and Accountability Act 2013; the Public Governance, Performance and Accountability Rule 2014; the Auditor-General Act 1997; the performance measures set out in the outcome and programs framework in the ANAO's Portfolio Budget Statements 2019–20 and the ANAO Corporate Plan 2019–20; and annual reporting requirements set out in other relevant legislation.

Contact

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Published: Friday 20 December 1996
Published

The purpose of this audit was to assess the Department of Social Security's approach to customer service against a recognised good practice methodology, and to identify opportunities for DSS to improve the quality of its customer service, its administrative effectiveness and its overall performance. The ANAO's intention was to identify opportunities to improve customer focus, particularly for those aspects of DSS's administration impacting on customer service. The audit criteria included: customer service environment; human resource management practices; communication with customers; customer-friendly approaches; and systematic approaches to continuous improvement.

Entity
Department of Social Security
Published: Monday 2 December 2002
Published

The audit examined the ATO's management of its relationship with tax practitioners (tax agents and the wider group of professionals working on taxation matters for clients). However, our main focus was the ATO's management of its relationship with tax agents because they are the core element of the tax practitioner grouping and their role is fundamental to the effective operation of the tax system. The objective of the audit was to assess how well the ATO manages its relationship with tax practitioners, focussing on selected ATO relationships with tax practitioners, in particular its regulatory relationship with tax agents, its service support relationship with tax agents and its relationship with tax agents and members of the wider tax practitioner group in the professional bodies as key stakeholders in tax administration.

Entity
Australian Taxation Office
Published: Wednesday 14 August 2019
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ended on 30 June 2019. The report addresses all applicable obligations under the Public Governance, Performance and Accountability Act 2013; the Public Governance, Performance and Accountability Rule 2014; the Auditor-General Act 1997; the performance measures set out in the outcome and programs framework in the ANAO’s Portfolio Budget Statements 2018–19 and the ANAO Corporate Plan 2018–19, and annual reporting requirements set out in other relevant legislation.

Contact

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Published: Thursday 5 February 2009
Published

The second audit, which is the subject of this report, is a broader and more in-depth cross-portfolio audit. Its objective was to assess:

  • the planning and delivery of capital works projects by proponent agencies;
  • the extent to which projects have delivered on what was intended; and
  • the extent to which proponent agencies have complied with the requirements of the Public Works Committee Act 1969 and approved procedures.
Entity
Across Agencies
Published: Wednesday 30 January 2013
Published

The objective of the audit was to assess the effectiveness of FaHCSIA’s administration of Communities for Children under the Family Support Program.

Entity
Department of Families, Housing, Community Services and Indigenous Affairs
Published: Thursday 28 September 2023
Published

The objective of this audit was to assess the effectiveness of the Department of Defence's planning and administrative arrangements to support the provision of emergency Defence Assistance to the Civil Community (DACC).

Entity
Department of Defence
Contact

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Published: Thursday 26 August 2021
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ended 30 June 2021. The report addresses all applicable obligations under the Public Governance, Performance and Accountability Act 2013; the Public Governance, Performance and Accountability Rule 2014; the Auditor-General Act 1997; the performance measures set out in the outcome and programs framework in the ANAO’s Portfolio Budget Statements 2020–21 and the ANAO Corporate Plan 2020–21; and annual reporting requirements set out in other relevant legislation.

Contact

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Published: Wednesday 22 August 2018
Published

Over the past few years, the Auditor-General has conducted three audits of corporate planning and two audits of annual performance statements. This edition of audit insights examines the findings from these reports and discusses key learnings that are relevant for all Commonwealth entities.

Contact

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Published: Wednesday 18 June 2025
Published

The audit objective was to assess whether the Attorney-General’s Department’s conduct of the procurements relating to two of the new child sexual abuse-related national services employed open and effective competition and achieved value for money, consistent with the Commonwealth Procurement Rules (CPRs).

Entity
Attorney-General’s Department
Contact

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Published: Wednesday 8 October 2025
Published

The objective of the audit was to assess the effectiveness of the implementation of procurement reforms by the DTA and Finance following on from Auditor-General Report No.5 2022–23 Digital Transformation Agency’s Procurement of ICT-related services.

Entity
Digital Transformation Agency; Department of Finance
Contact

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Published: Friday 5 October 2001
Published

The Government introduced the Defence Reform Program (DRP) in 1997 to enable Defence's resources to be focused more efficiently and effectively on its core functions. The objective of the audit was to assess Defence's management and implementation of DRP and the extent to which it achieved savings for reinvestment in the operational capabilities of the ADF.

Entity
Department of Defence
Published: Thursday 16 June 2011
Published

The audit objective was to assess the effectiveness of monitoring arrangements (by the Accreditation Agency) and compliance activities (by DoHA) put in place to achieve residential aged care homes’ compliance with the Accreditation Standards and their other, related, responsibilities under the Act and its associated instruments.

The ANAO’s assessment considered whether:

— a sector-wide compliance strategy was in place and aligned with effective monitoring and compliance activities at the operational level;
— there was a clear articulation of the separat but complementary roles and responsibilities of DoHA and the Accreditation Agency; and
— performance information gathered by both agencies to support public reporting and business improvements was useful and enabled comparison of performance over time.

Entity
Department of Health and Ageing; Aged Care Standards and Accreditation Agency Ltd
Responded: Wednesday 9 December 2015
Response provided

The Auditor-General responded on 9 December 2015 to correspondence from the Hon Shayne Neumann MP on 7 September 2015 regarding Indigenous Advancement Strategy.

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Wednesday 21 January 2026
Published

The objective of the audit was to assess the effectiveness of partnership arrangements, funding design activities and measurement of progress for schooling and early childhood development commitments under the National Agreement on Closing the Gap.

Entity
Across Entities
Contact

Please direct enquiries through our contact page.

Published: Thursday 27 September 2007
Published

The audit objectives were to assess the appropriateness of the use of confidentiality provisions in Australian Government contracts and whether selected agencies had compiled Internet listings of contracts, as required by the Senate Order and agreed to by the Government.

Entity
Across Entities
Published: Friday 19 December 2003
Published

The objective of the audit was to assess the Australian Agency for International Development's (AusAid) planning for, and management of, the delivery of aid to East Timor. The audit examined Australia's emergency and humanitarian response following the crisis in East Timor in 1999; AusAID's post-crisis strategy for assisting East Timor; coordination with overseas donors; and financial contributions to multilateral reconstruction assistance. Australia's bilateral assistance, comprising shorter-term transitional assistance and medium-term development assistance, was also examined.

Entity
Australian Agency for International Development (AusAID)
Published: Tuesday 22 December 1998
Published

The audit addressed administration of migrant settlement services by DIMA, in particular:

  • strategic management, including corporate planning, performance measurement and reporting arrangements; and
  • operational management of some of the individual schemes operated by DIMA (the Adult English Migrant Program and Translating Interpreting Services were not covered as part of this audit).
Entity
Department of Immigration and Multicultural Affairs
Published: Wednesday 16 September 2009
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2009. It includes a foreword by the Auditor-General, an overview of the Office, a report on performance, details about management and accountability, and the financial results.

Responded: Tuesday 6 October 2015
Response provided

The Auditor-General (A/g) responded on 6 October 2015 to correspondence from the Hon Richard Marles MP on 30 August 2015 regarding training that has been provided to officials within Australian Border Force (ABF) since its inception on 1 July.

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Thursday 5 May 2011
Published

The objective of the audit was to assess the effectiveness of Department of Infrastructure and Transport’s and the Attorney‐General’s Department’s management of the Aviation and Maritime Security Identification Card (ASIC and MSIC) schemes.

Entity
Attorney General's Department; Department of Infrastructure and Transport
Responded: Wednesday 19 July 2017
Response provided

The Auditor-General responded on 14 December 2016, and followed-up on 19 July 2017, to correspondence from Senator Kakoschke-Moore on 14 November 2016 requesting that the Auditor-General conduct an audit of the National Affordable Housing Agreement (NAHA).

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Monday 24 February 2025
Published

The objective of the audit was to assess whether the Australian Taxation Office has effective arrangements in place to support the adoption of Artificial Intelligence.

Entity
Australian Taxation Office
Contact

Please direct enquiries through our contact page.

Published: Thursday 28 July 2005
Published

The objective of the audit was to provide an independent assurance on the effectiveness of the management of the upgrade of the M113 fleet for the Australian Defence Force (ADF). The audit sought to identify the initial capability requirements and approval process; analyse the contract negotiation process; and examine the management of the project and contracts.

Entity
Department of Defence
Responded: Monday 22 August 2016
Response provided

The Auditor-General responded on 22 August 2016 to correspondence from Senator Nick Xenophon on 20 May 2016 requesting a performance audit of the Command and Control System selection for the SEA 1000 Future Submarine Project.

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Thursday 25 September 2008
Published

The audit objective was to assess whether all agencies compiled Internet listings as required by the Senate Order, and to examine the appropriateness of the use, by selected agencies, of confidentiality provisions.

Entity
Across Agencies
Published: Tuesday 1 April 2003
Published

The objective of the performance audit was to review the progress in the delivery of contractual commitments for Industry Development (ID) for the five contracts awarded under the IT Outsourcing Initiative. In particular, the audit examined the effectiveness of the monitoring by DCITA of achievement against contractual commitments for ID; assessed the impact of changes to the IT outsourcing environment on the management and monitoring of ongoing ID obligations; and identified practices that have improved administrative arrangements.

Entity
Department of Communications, Information Technology and the Arts
Published: Friday 31 May 2002
Published

Mr P.J. Barrett (AM) - Auditor-General for Australia, presented at the IPAA ACT Division, Half day seminar

Published: Wednesday 9 March 2005
Published

Given the importance of customer feedback to Centrelink's business, the ANAO considered it timely to conduct a series of performance audits relating to Centrelink's customer feedback systems, particularly in relation to its delivery of the services then provided on behalf of FaCS. The overarching objective of this series of ANAO performance audits of Centrelink's customer feedback systems was to assess whether Centrelink has effective processes and systems for gathering, measuring, reporting and responding effectively to customer feedback, including in relation to customer satisfaction with Centrelink services and processes.

Entity
Centrelink
Published: Tuesday 15 August 2023
Published

The objective of the audit was to assess the effectiveness of the governance of the Northern Land Council under the Aboriginal Land Rights (Northern Territory) Act 1976, the Native Title Act 1993 and the Public Governance, Performance and Accountability Act 2013.

Entity
Northern Land Council
Contact

Please direct enquiries through our contact page.

Published: Tuesday 26 June 2007
Published

The objective of the audit was to assess the effectiveness of procedures and processes used by DEST and the ATO to record HECS–HELP student loans. To achieve this, the ANAO assessed the performance of DEST and the ATO against three criteria as follows:

  • DEST monitored student contributions set by higher education providers for consistency with Australian Government policy;
  • DEST paid HECS–HELP advance payments to higher education providers based on sound estimates, and recorded, reconciled and reported these payments; and
  • the ATO has established procedures and processes to correctly record HECS–HELP loans against student tax records.
Entity
NO-DEPTS-LISTED
Published: Tuesday 14 December 2010
Published

The objective of the audit was to assess the effectiveness of the Tax Office's administration of the wine tax.

Four key areas were examined in the audit: governance arrangements; interpretative assistance and advice; compliance approaches for Australian entities; and administering the rebate for New Zealand wine producers.

The ANAO conducted fieldwork in the Tax Office's Adelaide office between May and September 2010 and also held discussions with representatives from Customs, the Department of the Treasury (Treasury) and New Zealand Inland Revenue. The ANAO also consulted with representatives of wine producers, wholesalers, retailers, tax agents and key industry associations, seeking their views on elements of the Tax Office's administration of the wine tax.

Entity
Australian Taxation Office
Published: Wednesday 17 October 2007
Published

The audit objective was to assess how four key departments: Education, Science and Training (DEST); Employment and Workplace Relations (DEWR); Families, Community Services and Indigenous Affairs (FaCSIA); and Health and Ageing (DoHA) are implementing the Government's policy objective for Indigenous service delivery.

Entity
NO-DEPTS-LISTED
Updated: Friday 6 February 2026
Updated

Meaningful performance information and reporting is essential to good management and the effective stewardship of public resources. Appropriate and meaningful performance information can show that the entity is committed to long-term proper use and management of public resources, which would include effectively achieving results to create long lasting positive impacts for Australians (and other people who interact with the Australian Government).

Contact

Feedback is welcome and can be provided to the ANAO via email.

Responded: Thursday 24 September 2015
Response provided

The Auditor-General (A/g) responded on 24 September 2015 to correspondence from Senator Glenn Lazarus on 10 September 2015 regarding National Stronger Regions Fund.

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Tuesday 18 June 2019
Published

The objective of this audit was to examine the effectiveness of the design and implementation of the Department of the Prime Minister and Cabinet’s (PM&C’s) evaluation framework for the Indigenous Advancement Strategy (IAS), in achieving its purpose to ensure that evaluation is high quality, ethical, inclusive and focused on improving outcomes for Indigenous Australians.

Entity
Department of the Prime Minister and Cabinet
Contact

Please direct enquiries through our contact page.

Published: Thursday 5 December 2024
Published

The objective of the audit was to assess whether the Murray–Darling Basin Authority (MDBA) had complied with gifts, benefits and hospitality requirements.

Entity
Murray–Darling Basin Authority
Contact

Please direct enquiries through our contact page.

Published: Tuesday 21 September 1999
Published

In November 1998, the Minister for Communications wrote to the Auditor-General requesting an assessment of the actual costs of Phase 1 digital conversion for the ABC and SBS, the sources of funds applied and the efficiency with which the funds had been used before the government considered further funding. The purpose of this limited scope performance audit was to assess a range of financial issues associated with the ABC and SBS conversion to digital broadcasting.

Entity
Australian Broadcasting Corporation; Special Broadcasting Service Corporation
Published: Tuesday 6 December 2005
Published

The objective of this audit was to assess the Private Health Insurance Administration Council's (PHIAC's) administrative effectiveness as a regulator of private health insurance. In making this assessment, the Australian National Audit Office (ANAO) addressed the following criteria: whether PHIAC monitored compliance with its legislative requirements and analysed related data; whether PHIAC addressed and managed non-compliance with its legislative requirements; and whether PHIAC's governance and organisation supported the performance of its legislative functions. Although the Department of Health and Ageing (Health) also has a role in the regulation of the private health insurance industry under the National Health Act 1953 (Health Act), Health's regulatory activities were outside the scope of this audit.

Entity
Private Health Insurance Administration Council
Published: Thursday 29 January 2026
Published

The objective of the audit was to assess whether Services Australia has effective arrangements to comply with domestic and international travel requirements.

Entity
Services Australia
Contact

Please direct enquiries through our contact page.

Responded: Tuesday 26 April 2016
Response provided

Response completed as a limited scope assurance review.

The Auditor-General responded on 26 April 2016 to correspondence from Mr Pat Conroy MP on 16 February 2016 regarding the government advertising campaign Welcome to the Ideas Boom.

Contact

Please direct enquiries relating to requests for audit through our contact page.

Responded: Thursday 14 January 2016
Response provided

Response completed as a limited scope assurance review.

The Auditor-General responded on 14 January 2016 to correspondence from the Hon Catherine King MP on 22 October 2015, on the project agreement for the Health and Hospitals Fund – 2010 Regional Priority Round Project in Palmerston.

Contact

Please direct enquiries relating to requests for audit through our contact page.

Published: Thursday 20 September 2012
Published

The objective of the audit was to assess the appropriateness of the use and reporting of confidentiality provisions in Australian Government contracts for 2011.

Entity
Across Agencies
Published: Wednesday 11 August 1999
Published

This audit was a follow-on to Audit Report No.21 1997-98 Protective Security, which reviewed, among other things, information security other than computer and communications security, against the policy and procedures outlined in the 1991 PSM. That audit found inconsistencies in the identification and marking of classified information and weaknesses in the handling and storage of classified information, as well as other breakdowns impacting on information security.

Entity
Across Agency
Published: Wednesday 25 August 1999
Published

The audit reviewed management of the Commonwealth's role in preparing for, and managing, pest and disease emergencies requiring a rapid response. The audit focused on the role of the Department of Agriculture, Fisheries and Forestry -Australia (AFFA), which is the Commonwealth Department with primary portfolio responsibility for coordinating the national and international response to an emergency. The audit did not address preventative measures such as quarantine and border controls; controlled release of exotic diseases or pests; or emergencies associated with previously known endemic diseases, food safety or chemical residue issues.

Entity
Agriculture, Fisheries and Forestry - Australia